Christa Matthews
Malden,MO
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Cashier
Walmart
02.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Preschool Teacher
Kids Kingdom Child Development Center
12.2020 - 02.2024
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Online Shopper
Kroger
04.2020 - 12.2020
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Streamlined order processing for faster delivery times and increased customer satisfaction.
- Cultivated long-term relationships with customers by providing personalized shopping experiences.
- Maximized revenue through effective product recommendations based on customer preferences and needs.
Seasonal Worker
Kohls
11.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Cashier
Walmart
04.2017 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Malden High School
Malden, MO05.2013
Skills
- Product Recommendations
- POS Systems
- Payment Processing
- Product restocking
- Classroom Management
- Customer Complaint Resolution
- Guest Services
Timeline
Cashier
Walmart
02.2024 - Current
Preschool Teacher
Kids Kingdom Child Development Center
12.2020 - 02.2024
Online Shopper
Kroger
04.2020 - 12.2020
Seasonal Worker
Kohls
11.2019 - 01.2020
Cashier
Walmart
04.2017 - 03.2019
High School Diploma -
Malden High School
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