CHRISTA BROWN
Round Rock,TX
Summary
Results-driven project management professional with 10+ years of experience delivering on-time and within-budget projects for global operations, manufacturing, and software development/deployment. Proven ability to optimize processes, manage global initiatives, and implement strategic improvements through team collaboration, stakeholder engagement, and change management.
Overview
10
10
years of professional experience
Work History
Sr. Project Manager, MES, Operations, & Continuous
Dana Incorporated
10.2021 - Current
- Led the initiative to establish a PMO, implementing agile methodologies, and establishing standardized processes and templates to enhance project delivery, reduce costs and streamline program management.
- Managed 50+ Global MES, SCADA and Continuous Improvement projects with complex requirements and compressed timelines.
- Developed comprehensive risk management plans to minimize project delays and budget overruns, safeguarding project outcomes.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep projects on track.
- Developed program-wide dashboards providing real-time insights into project status and individual task progress, enabling proactive monitoring and improved project control.
- Spearheaded post-project evaluations to identify areas of improvement and implement corrective actions for future projects.
Sr. IT OCM. & Communications Lead
Dana Incorporated
02.2016 - 10.2021
- Spearheaded OCM activities across a diverse portfolio of initiatives, including large-scale IT projects ($250K+) and M&A, and evaluated emerging IT communication trends to improve future OCM strategies.
- Reduced business disruption by 30% by implementing OCM Best Practices such as readiness assessments, multi-media communication plans and interactive training modules and impact analysis for all IT Projects.
- Developed tailored IT communication strategies for various departments, resulting in streamlined information flow and increased productivity by 20%.
- Leveraged data from user-generated tickets to identify patterns and implement workflow and system improvements to enhance user satisfaction.
Business Analyst SDLC & IT Communications
Dana Incorporated
10.2014 - 02.2016
- Led Organizational Change Management (OCM) for Mergers & Acquisitions and global initiatives, including ServiceNow deployment, Skype to MS Teams migration, and Cybersecurity policy changes.
- Drove successful adoption of new systems and processes by developing and deploying training and support materials (videos, HTML guides, cheat sheets) in 27 languages to 100+ global locations.
- Improved user experience and streamlined processes for 3,000 users as Junior PM for the Mobile Management program, enhancing enrollment and enhancement procedures.
Education
Project Management Professional -
Project Management Institute
Austin, TX01.2024
MBA - IT & Engineering Systems
Western Governors University
Salt Lake City, UT07.2021
Bachelor of Science - Communications
Eastern Michigan University
Ypsilanti, MI09.2017
Organizational Change Management -
Pink Elephant
Scottsdale, AZ03.2016
Skills
- Change Management
- Project management
- Stakeholder Management
- Strategic Communications
- Cross-Functional Team Leadership
- Business Analysis
- Process Improvement
- Training and Development
- Conflict Resolution
- Quality Assurance
Timeline
Sr. Project Manager, MES, Operations, & Continuous
Dana Incorporated
10.2021 - Current
Sr. IT OCM. & Communications Lead
Dana Incorporated
02.2016 - 10.2021
Business Analyst SDLC & IT Communications
Dana Incorporated
10.2014 - 02.2016
Project Management Professional -
Project Management Institute
MBA - IT & Engineering Systems
Western Governors University
Bachelor of Science - Communications
Eastern Michigan University
Organizational Change Management -
Pink Elephant
Similar Profiles
William BroughtonWilliam Broughton
Master Scheduler/Customer Service Manager at Dana IncorporatedMaster Scheduler/Customer Service Manager at Dana Incorporated
Ryan W. LaskeyRyan W. Laskey
Senior Vice President, Electrification at Dana IncorporatedSenior Vice President, Electrification at Dana Incorporated
Chad GarnerChad Garner
Maintenance Manager at Dana IncorporatedMaintenance Manager at Dana Incorporated