Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
11
11
years of professional experience
Work History
Program Coordinator
Fayette County Accountability Courts
12.2021 - Current
Work at the direction of the Court and the Circuit Coordinator to recruit and coordinate community service agencies and volunteers to provide established accountability court treatment curricula, while ensuring gender, age, and culturally specific services
Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
Conducted market research to identify trends and potential opportunities for program growth or expansion.
Create interagency linkages capable of addressing client’s cultural, age, and gender needs, as well as provide medical, mental health, educational, vocational, skill and employment training and placement.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Managed budgets and resources for successful execution of multiple programs simultaneously.
Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
Assistant Director of Clinical Services
Access Health Treatment
08.2021 - 01.2024
Enhanced patient care by implementing innovative clinical strategies and evidence-based practices.
Streamlined clinical operations for increased efficiency by optimizing staff scheduling and resource allocation.
Improved patient satisfaction rates through consistent monitoring of performance metrics and implementation of targeted improvement initiatives.
Developed strong interdisciplinary teams by fostering collaboration, communication, and professional development opportunities.
Certified Substance Abuse Counselor
Hall County Drug Court
02.2019 - 08.2021
Enhanced client recovery by developing comprehensive treatment plans tailored to individual needs.
Reduced relapse rates through consistent follow-up appointments and support services.
Improved client engagement by utilizing motivational interviewing techniques during counseling sessions.
Collaborated with multidisciplinary teams to create a supportive environment for clients, leading to better treatment outcomes.
Facilitated group therapy sessions, fostering open communication and mutual support among participants.
Maintained accurate documentation of client progress, contributing to continuous improvement in service delivery and outcomes measurement.
Developed cultural competence by working with diverse populations, enabling more effective communication and understanding of unique challenges faced by various individuals.
Probation Officer
Georgia Probation Management
02.2013 - 02.2019
Enhanced offender rehabilitation by developing and implementing comprehensive case management plans.
Reduced recidivism rates through diligent supervision and monitoring of probationers'' activities.
Collaborated with treatment providers to ensure seamless delivery of services for probationers, resulting in improved outcomes.
Conducted thorough pre-sentence investigations and prepared detailed reports for the courts, aiding informed decision making.
Maintained accurate records of probationers'' progress, ensuring timely updates to relevant stakeholders.
Improved community safety through proactive risk assessment and management of high-risk offenders.
Education
Ph.D. - Public Administration
Northcentral University
San Diego, CA
02.2024
MS in Public Safety, specialization in Criminal Justice -
Capella University
Minneapolis, MN
01.2018
BS in Criminal Justice -
National American University
Rapid City, South Dakota
01.2016
A.A.S in Paralegal Studies -
Westwood College
Chicago, IL
01.2013
United States Navy -
01.2001
Skills
Marketing materials
Project Management
Eligibility Determination
Promotional planning
Vendor Management
Standard Operating Procedures
Teaching And Training Education Experience
Fayette County Accountability Courts, Fayetteville, Georgia, Program Coordinator, 2021-01-01, Present, Program Director and Grant Manager, Train, and supervise a staff of professional treatment managers, support personnel, and clinical providers while working with and reporting to the Circuit Coordinator to manage personnel and make staffing and hiring decisions., Work at the direction of the Court and the Circuit Coordinator to recruit and coordinate community service agencies and volunteers to provide established accountability court treatment curricula, while ensuring gender, age, and culturally specific services., Create interagency linkages capable of addressing client’s cultural, age, and gender needs, as well as provide medical, mental health, educational, vocational, skill and employment training and placement.
Hall County Drug Court, Gainesville, GA, Case Manager/Participant Intake Instructor, 2018-01-01
Timeline
Program Coordinator
Fayette County Accountability Courts
12.2021 - Current
Assistant Director of Clinical Services
Access Health Treatment
08.2021 - 01.2024
Certified Substance Abuse Counselor
Hall County Drug Court
02.2019 - 08.2021
Probation Officer
Georgia Probation Management
02.2013 - 02.2019
Ph.D. - Public Administration
Northcentral University
MS in Public Safety, specialization in Criminal Justice -
Administrative Aide IV at Office of Ethics and Accountability, Prince George’s County GovernmentAdministrative Aide IV at Office of Ethics and Accountability, Prince George’s County Government
Customer Service Representative at FAYETTE COUNTY AUDITOR'S OFFICE & BROWN COUNTY AUDCustomer Service Representative at FAYETTE COUNTY AUDITOR'S OFFICE & BROWN COUNTY AUD