Christa McKamy

• Consistently ranked as a top-producing sales agent
• August 2022 – March 2023: Sold 25 units, contributing $440,878 in gross profit; achieved President’s Club recognition.
• Year 2023: Ranked 2nd highest in retail unit sales with 43.5 units sold, resulting in $593,581 gross profit; achieved President’s Club and Million Dollar Club at the end of second year.
• March 2024 – September 2024: Achieved sales of 25.25 units generating $305,024 in gross profit.
• Performed in a high-volume retail location, assisted in overseeing 20 Average transactions monthly while maintaining top customer satisfaction ratings.
• Promoted to Sales Manager, leading a team of 6 Sales Consultants and driving performance through training, coaching, and accountability.
• Recruited, onboarded, and developed high-performing sales talent
• Expert in pipeline management, handling 30+ active clients and optimizing sales processes to boost conversion rates and reduce sales cycle time.
• Maintained a 100 average CSI Score year over year

Responsible for the management and optimization of end-to-end loan operations, ensuring efficiency, compliance, and the highest level of customer satisfaction. I am responsible for overseeing the entire loan process, from application and underwriting to disbursement and servicing, while managing a high-performing team.

• Directed end-to-end loan operations, optimizing processes to ensure efficiency, compliance, and exceptional customer satisfaction.
• Oversaw the complete loan lifecycle, including application, underwriting, disbursement, and servicing.
• Managed and led a high-performing team to consistently meet operational goals and service standards.
• Collaborated with 60 manufactured home dealerships across Texas, developing lasting relationships with general managers and retail locations to drive business growth.
• Managed funding for a $12 million loan portfolio, ensuring timely and accurate disbursements.

• Analyzed applicants’ financial status, credit history, and property evaluations to assess loan feasibility and approval.
• Responded to customer inquiries regarding rates, products, and loan application status, ensuring high-quality customer service.
• Completed a minimum of 75 outbound sales calls daily to generate new loan prospects and drive business growth.
• Developed and delivered sales training programs specific to manufactured home lending, increasing loan close rates.

• Boosted team morale and sales through employee incentive contests and daily sales tracking.
• Managed 30+ loan files simultaneously, overseeing online and phone closings across TX, NM, and OK.
• Developed credit solutions to improve approval rates and drive closed transactions.
• Recruited and hired top talent to strengthen the sales team.
• Educated customers on loan products and credit options for informed decisions.
• Coordinated loan processing from application to funding, ensuring smooth closings.
• Partnered with investors to set goals and implement strategies for improved performance.

Operations Manager

Top Producing Sales Agent

• Consistently ranked as top sales agent, exceeding monthly and annual sales targets in manufactured home sales.
• Built and maintained strong relationships with customers, guiding them through product selection and financing options.
• Negotiated contracts and closed sales efficiently, maximizing customer satisfaction and company revenue.
• Collaborated with lending and finance teams to facilitate smooth loan approvals and closings.
• Oversaw daily operations of the sales location, ensuring seamless coordination between sales, finance, and customer service teams.
• Managed inventory, pricing strategies, and vendor relationships to optimize sales and profitability.
• Implemented process improvements to enhance operational efficiency and customer experience.
• Managed all profit and loss statements and oversaw accounting functions for the sales location to ensure financial accuracy and profitability.