Summary
Overview
Work History
Education
Skills
References
Community Service
Timeline
Generic

Christa M. Mewbourn

Fort Lupton,CO

Summary

A highly motivated, enthusiastic. And detail oriented individual, with a focus on customer needs, developing employees and improving field relations. Looking for a challenging leadership roll. Team Player Time Management Customer Service Oriented Self-Motivated Proactive Efficient Strong Interpersonal Skills Problem Solving Abilities Problem Solving Communication Skills

Overview

24
24
years of professional experience

Work History

Administrative Assistant

Comcast
Denver , CO
06.2021 - Current
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Developed and maintained filing systems for confidential documents and records.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Compiled data from various sources into organized reports for review by management team.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Answer phone calls and emails to provide information, resulting in effective business correspondence.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Coordinated catering services for various functions.

Comm Ops Fulfillment II

Comcast Cable Communications
Denver, CO
05.2013 - 06.2021
  • Provide support to customer-facing field technicians and field supervisors
  • Assist techs with the day, to make sure that customers needs are meet and to make sure the field is good
  • Graduated from Exploring Leadership, accepted for L2L
  • PAL for TLC training new hires also helped in the classroom
  • Top Performer
  • Proactive approach to routing and dispatch agenda
  • Problem solving and decision making in stressful and non-stressful environment
  • Passed Red cross CPR/Training
  • Help run California, Texas and the Midwest when they are in meetings and need coverage from us.

Customer Account Executive II

Comcast Cable Communications
Denver, CO
03.2002 - 05.2013
  • Face-to-face interaction with customer accepting payments, exchanging/troubleshooting equipment
  • Cash handling and accurate daily balance
  • Meet and/or exceed monthly sales goals and objectives on a regular basis
  • Daily Equipment Inventory
  • Member of Special Projects Team including: rebuild projects, acquisitions, food and toy drive.

Technical/Retention Account Executive II

Comcast Cable Communications
06.2000 - 03.2002
  • Customer resolution of billing and technical issues
  • Resolved TTY calls for the hearing impaired
  • Casual badge recipient for no work order errors
  • Received numerous certificates for perfect achievement during customer calls.

Room Service Cashier

OMNI Interlocken Resort
Broomfield, CO
- 05.2000
  • Placed orders for hotel guests
  • Cash Handling and Room charges
  • Trainer for new hires to ensure customer satisfaction
  • Banquet Department extra help when needed.

Education

High School Diploma -

Bennett High School
Bennett, CO
05-1997

graduated and licensed with honors -

T.H. Pickens Cosmetology
01.1997

Skills

  • Team Player
  • Time Management
  • Customer Service Oriented
  • Self-Motivated
  • Proactive
  • Efficient
  • Strong Interpersonal Skills
  • Problem Solving Abilities
  • Communication Skills

References

References are available on request.

Community Service

  • 2004 - Participated in the Cancer Relay for Life
  • 2004 - Organized food and toy drive for the Salvation Army
  • 2005 - Team Captain for the Cancer Relay for Life
  • 2006 - Team Captain for the Cancer Relay for Life
  • 2007 - Team Captain for the Cancer Relay for Life

Timeline

Administrative Assistant

Comcast
06.2021 - Current

Comm Ops Fulfillment II

Comcast Cable Communications
05.2013 - 06.2021

Customer Account Executive II

Comcast Cable Communications
03.2002 - 05.2013

Technical/Retention Account Executive II

Comcast Cable Communications
06.2000 - 03.2002

Room Service Cashier

OMNI Interlocken Resort
- 05.2000

High School Diploma -

Bennett High School

graduated and licensed with honors -

T.H. Pickens Cosmetology

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Christa M. Mewbourn