Detail-oriented professional with a background in bar management and reception. Skilled in patient record management and data entry accuracy, contributing to streamlined operations and improved customer satisfaction.
Overview
6
6
years of professional experience
Work History
Bar Manager
Urgie's Cheesesteaks
Harrisonburg, Virginia
12.2024 - 04.2026
Managed bar operations and staff scheduling to ensure smooth service.
Developed and maintained inventory systems for bar supplies and products.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Beverage/Service Manager
Jimmy Madison's
Harrisonburg, Virginia
05.2021 - 09.2023
Managed daily operations and ensured smooth service flow in high-volume restaurant.
Oversaw inventory management, including ordering supplies and tracking usage.
Developed and implemented training programs for new employees in service protocols.
Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Receptionist
Valley Roofing
Harrisonburg, Virginia
01.2021 - 04.2021
Managed phone calls and routed inquiries to relevant departments.
Scheduled appointments for clients and coordinated meeting logistics.
Assisted with data entry and maintained client records accurately.
Greeted visitors and directed them to appropriate staff members.
Dental Office Intern
Todd Fowler DDS
Harrisonburg, Virginia
01.2020 - 05.2020
Assisted in managing patient scheduling and appointment reminders.
Organized dental records and maintained confidentiality protocols.
Supported the front desk with patient check-in and insurance verification.
Collaborated with dental staff to streamline office operations and communication.
Handled incoming calls and responded to patient inquiries effectively.
Education
Bachelor of Science - Health Services Administration
James Madison University
Harrisonburg, VA
05-2020
Skills
Budgeting and forecasting
Patient record management
Inventory management
Customer service
Data entry accuracy
Conflict resolution
Timeline
Bar Manager
Urgie's Cheesesteaks
12.2024 - 04.2026
Beverage/Service Manager
Jimmy Madison's
05.2021 - 09.2023
Receptionist
Valley Roofing
01.2021 - 04.2021
Dental Office Intern
Todd Fowler DDS
01.2020 - 05.2020
Bachelor of Science - Health Services Administration