CHRISTA VOLTAGGIO
Forked River,NJ
Summary
Executive assistant with a multifaceted background in customer service, finance, and law enforcement. Provide trusted support to senior leadership through clear communication, organization, and adaptability. Anticipate needs and coordinate complex priorities to maintain operational efficiency and timely decision-making.
Overview
4
4
years of professional experience
Work History
Executive Assistant to CEO & CFO
Twin Light Capital
Red Bank, NJ
05.2026 - Current
- Manage two C-suite executives' calendars, travel, meetings, and correspondence; reconcile shifting priorities and drive timely follow-up.
- Coordinate with clients and operating partners on transaction requests, signature packages, and meeting materials.
- Research international investment conferences and prospective contacts; support executive outreach, speaking opportunities, and relationship development to enhance networking and business growth.
- Support expense reports, reimbursements, and invoice processing.
- Provide administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Manage senior living recruiting and special projects, overseeing vendors, purchasing, shipping, and daily office operations to ensure seamless operational flow.
Police Officer
Margate City Police Department
Margate City, NJ
01.2025 - 04.2026
- Responded to emergency calls and secured active crime scenes.
- Patrolled city neighborhoods and enforced state laws during daily assignments.
- Responded to service calls, assessed changing conditions, and relayed critical information to residents and partner agencies for timely resolution.
- Prepared accurate reports and handled confidential information with discretion in alignment with legal standards and departmental protocols.
- Completed incident reports and case notes for department records.
Sr. Performance Operations Analyst
Merrill Lynch
Pennington, New Jersey
05.2022 - 01.2025
- Supported proactive quality assurance issue resolution and assisted financial advisors with performance analytics and reporting.
- Produced and reviewed cyclical performance reports and ad hoc performance reports.
- Provided ongoing support for performance exceptions, including residual income, unpriced securities, and abnormal performance.
- Updated annuity exception process by introducing new procedures and partner communications to improve effectiveness.
- Created comprehensive training program for managers to use in engaging employees across teams.
- Facilitated monthly focus groups with stakeholders, senior leadership, and team members to collect input on current programs and future initiatives
- Led the Employee Satisfaction (ESAT) group and organized monthly events, activities, and department communications.
Education
Bachelor of Arts - Language and Cultural Studies (Spanish / Business)
Stockton University
Galloway, NJ05-2022
Skills
- Attention to detail
- Organizational skills
- Communication skills
- Customer service
- Travel coordination
- Expense management
- Stakeholder engagement
- Performance improvement
- Time management
- Adaptability to priorities
- Professional confidentiality
- QuickBooks proficiency
- AI tool fluency
Accomplishments
- Merrill Lynch Performance Ops Employee of the Month - October 2024
Merrill Lynch Performance Ops Employee of the Month - March 2023
Merrill Lynch Performance Ops Employee of the Month - September 2022
Timeline
Executive Assistant to CEO & CFO
Twin Light Capital
05.2026 - Current
Police Officer
Margate City Police Department
01.2025 - 04.2026
Sr. Performance Operations Analyst
Merrill Lynch
05.2022 - 01.2025
Bachelor of Arts - Language and Cultural Studies (Spanish / Business)
Stockton University