Christabella Pineda
North Fort Myers,FL
Summary
Diligent with proven track record in managing people department effectively. Demonstrated success in fostering positive work environment and implementing strategies that enhance employee engagement. Skilled in conflict resolution and team building. Having a certificate of shift lead excellence and a Serv Safe to handle food properly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
People Department Manager
McDonald's, ATF Fry Guy LLC
03.2021 - Current
- Optimized talent acquisition process by daily Mchire Search and candidate selection criteria for the hiring process
- Led strategic planning efforts for departmental goals, aligning an action plan with organizational mission and vision every week
- Managed personnel evaluations, ensuring timely feedback and opportunities for employee growth, and implemented 15/30 day follow up to promote positive feedback and engagement with new hires
- Build the schedule
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Conducted skills gap analyses to identify areas of opportunity for professional development growth
- Motivated employees through milestones, completion of programs, and consistent feedback.
- Resolved customer complaints promptly
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Education
Mariner High School
Cape Coral, FLSkills
- Coaching and mentoring
- Organizational development
- Onboarding and orientation
- Workforce planning
- Leadership development
- Employee engagement
- Customer service
- Complaint handling
- Safe food handling
- ServSafe certification
Certification
- Certified Shift Manager, Arch Management
- Shift Management Excellence, Arch Management
- ServSafe Certification, 5/25/22-5/25/27
Timeline
People Department Manager
McDonald's, ATF Fry Guy LLC
03.2021 - Current
Mariner High School
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