Summary
Overview
Work History
Education
Skills
Timeline
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Christain Hollingshead

Sloan,IA

Summary

By leveraging my deep product knowledge and outstanding customer service skills at Lessman Electric Supply Co., I prioritized enhancing customer experiences. I achieved remarkable success in elevating overall satisfaction levels. Moreover, my expertise in sales analysis and innate problem-solving abilities proved instrumental in driving substantial improvements in service delivery and operational efficiency. This showcased my exceptional blend of technical proficiency and interpersonal finesse, ultimately making notable contributions to the company's success.

Overview

11
11
years of professional experience

Work History

Counter Sales Manager

Lessman Electric Supply Co.
03.2018 - Current
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Trained new employees on company policies, product knowledge, and best practices for outstanding customer service.
  • Managed daily cash transactions accurately, ensuring proper accounting of sales revenues generated during shift hours.
  • Optimized staffing schedules to ensure adequate coverage during peak hours without compromising service quality or employee wellbeing.

Maintenance Technician

Aaladin Industries
05.2017 - 12.2017
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Stocker/cashier

Jones Food Center
05.2014 - 05.2016
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Trained new employees on company policies, product knowledge, and best practices for outstanding customer service.
  • Managed daily cash transactions accurately, ensuring proper accounting of sales revenues generated during shift hours.
  • Optimized staffing schedules to ensure adequate coverage during peak hours without compromising service quality or employee wellbeing.

Landscaper

Sioux City Community Schools
05.2016 - 07.2016
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Education

Computer Networking Technology - Information Technology

Iowa Central Community College
Fort Dodge, IA

History - History

South Dakota State University
Brookings, SD

Skills

  • Sales reporting
  • Sales analysis
  • Brand promotion
  • Cross-selling strategies
  • Customer assistance
  • Customer engagement
  • Food handling
  • Inventory counting
  • Product knowledge
  • Goal setting
  • Stock replenishment
  • Customer consultations
  • Merchandise display
  • Order management
  • Sales processing
  • Business performance analysis
  • Product processing
  • Cash-handling procedures
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Detail-oriented
  • Verbal and written communication
  • Sales targeting
  • Self motivation
  • Interpersonal skills
  • Client relationship management

Timeline

Counter Sales Manager

Lessman Electric Supply Co.
03.2018 - Current

Maintenance Technician

Aaladin Industries
05.2017 - 12.2017

Landscaper

Sioux City Community Schools
05.2016 - 07.2016

Stocker/cashier

Jones Food Center
05.2014 - 05.2016

Computer Networking Technology - Information Technology

Iowa Central Community College

History - History

South Dakota State University

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Christain Hollingshead