Christal Garcia
Fort Valley,GA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
16
16
years of professional experience
Work History
Weight Loss Coach
Metabolic Research Center
Warner Robins, Georgia
01.2024 - Current
- Provided one-on-one coaching to clients on weight loss strategies, nutrition and lifestyle changes.
- Developed personalized plans for each client including goals and action steps tailored to their individual needs.
- Conducted weekly weigh-ins, body fat assessments, and other measurements to track progress of clients.
General Manager
Perry Brothers Oil
Fort Valley, GA
01.2021 - 12.2023
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed service and sales strategies to improve retention and revenue.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Stanton Optical
Pensacola, FL
03.2019 - 01.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Delegated work to staff, setting priorities and goals.
- Recognized by management for providing exceptional customer service.
Medicaid Eligibility Specialist
Crs Benefit Consultants
Pensacola, FL
08.2015 - 03.2019
- Compiled and documented information regarding applicant's income, assets, insurance coverage and other relevant data.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Advised clients on how best to utilize available resources in order to meet their needs.
- Verified accuracy of applicant's financial information against third-party sources such as employers, banks or government agencies.
- Analyzed data trends related to program performance metrics.
District Sales Manager
Sears
Centerville, GA
10.2008 - 03.2015
- Evaluated individual store performance against budget projections using analytics software tools.
- Provided feedback on products, pricing, promotions, marketing campaigns, competitive activities and customer service issues.
- Supported individual representative performance goals and division benchmarks to maximize sales performance.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Trained and mentored sales team members in customer relations, customer service and product placement.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
Education
High School Diploma -
Peach County High School
Fort Valley, GA05-1997
Skills
- Supply Chain Management
- Vendor Sourcing
- Contract Negotiations
- Business Administration
- P&L Management
- Business Development
- Loss Prevention
- Multi-Unit Operation Management
Timeline
Weight Loss Coach
Metabolic Research Center
01.2024 - Current
General Manager
Perry Brothers Oil
01.2021 - 12.2023
General Manager
Stanton Optical
03.2019 - 01.2021
Medicaid Eligibility Specialist
Crs Benefit Consultants
08.2015 - 03.2019
District Sales Manager
Sears
10.2008 - 03.2015
High School Diploma -
Peach County High School