Christal Veras
Passaic
Summary
Highly motivated and hardworking employee excels in fast-paced environments, known for productivity, efficiency, accuracy, and multitasking. Specializes in hospitality, interpersonal skills, customer service, communication, teamwork, and adaptability, ensuring exceptional guest experiences and positive impressions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
24-7 Intouch
Orlando
09.2022 - 12.2022
- Answer phone calls
- Assist customers with delivery needs
Veterinary Technician
VetCor
Orlando
03.2022 - 05.2022
- Provided general nursing care
- Examined animals and checked vitals in preparation for the Veterinarian
- Taking X-rays of animals
- Administered first aid for emergencies
- Drawing blood samples for testing
- Monitored animals under anesthesia
- Taking vital signs and gathered medical history
- Collecting specimen
- Assisting in research
- Performed lab procedures
- Prepared animals and equipment for surgical procedures
- Administered medication, vaccines, and treatment prescribed by a veterinarian
- Educating animal owners
Vet Assistant/Technician
VetCor
Edison
03.2020 - 02.2022
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Trained new veterinary staff on office procedures and requirements.
- Documented and tracked treatment activities.
- Assisted veterinarians in examining animals.
- Helped veterinarians examine animals and identify behavioral changes or clinical symptoms suggesting illness or injury.
- Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
- Documented patient information with precision to maintain records accuracy.
- Monitored animals recovering from surgery and notified veterinarians of behavioral changes.
- Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.
- Dusted, sprayed and bathed animals to maintain good hygiene and control insect pests.
- Educated clients and public on animal health, treatment protocols and general procedures.
- Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care
Cashier
Popeye's Restaurants
New Brunswick
09.2019 - 12.2020
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands
Sales Associate
Bed Bath & Beyond
North Brunswick
09.2017 - 12.2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Negotiated and closed deals with minimal oversight.
Camp Counselor
Camp Bow Wow
Bound Brook
06.2017 - 08.2017
- Maintained clean and orderly play yards, kennels and cages.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
Loader
UPS
Saddle Brook
11.2016 - 03.2017
- Loaded and unloaded materials by hand or with equipment to help team meet work demands.
- Scanned packages per day to verify proper shipping information.
- Corrected pallets of damaged or mislabeled products to reduce errors and losses.
- Used scanners to track parcel information, condition or receipt.
- Culled knowledge of OSHA safety standards to communicate potential hazards and issues to loading
Sales Associate
Petco
Clifton
02.2016 - 06.2016
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Used register system to ring up customer purchases, process payments and issue receipts.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Cardiovascular sonography - Some college
Eastwick College-Ramsey
Ramsey, NJPre vet medicine - Some college
Rutgers University-New Brunswick
New Brunswick, NJPassaic High School -
Skills
- Patient emergency assistance
- POS
- HIPAA
- Maintaining an organized workspace
- Medical equipment sterilization
- Medical documentation
- Perioperative care
- Microsoft Word
- Microsoft Office
- Technician Experience
- Communication skills
- Time management
- Vital signs
- Post-operative care
- Multitasking
- Medication administration
- Patient care
- Guest relations
- Microsoft Excel
- Filing
- Computer skills
- Account management
- Patient interaction
- Warehouse Experience
- Heavy Lifting
- Customer inquiry handling
- Electronic health records (EHR) management
- Office management
- Typing
- Microsoft Powerpoint
- Medical scheduling
- Medical receptionist
- Greeting customers
- Managing patient records
- Anesthesiology
- Sales
- Multi-line phone systems
- Attention to detail
- OWL
- Patient monitoring
- Organizational skills
- Social media management
- Medical administrative support
- Research
- Public speaking
- Team collaboration
- Strong multitasking
- Conflict resolution
- Supply restocking
- Positive demeanor
- Professional appearance
- Problem-solving capacity
- Customer service
- Guest complaint resolution
- Cleanliness standards
- Reliable work ethic
- Adaptable mindset
- Cleaning and sanitization
Certification
- Driver's License, 07/15, Present
- CPR, 04/15, 04/17, All ages certified
Additional Information
Dedicated individual with the ability to meet deadlines, and multitask.
Languages
- Spanish
- English, Bilingual
- Spanish, Multilingual
Timeline
Customer Service Representative
24-7 Intouch
09.2022 - 12.2022
Veterinary Technician
VetCor
03.2022 - 05.2022
Vet Assistant/Technician
VetCor
03.2020 - 02.2022
Cashier
Popeye's Restaurants
09.2019 - 12.2020
Sales Associate
Bed Bath & Beyond
09.2017 - 12.2017
Camp Counselor
Camp Bow Wow
06.2017 - 08.2017
Loader
UPS
11.2016 - 03.2017
Sales Associate
Petco
02.2016 - 06.2016
Cardiovascular sonography - Some college
Eastwick College-Ramsey
Pre vet medicine - Some college
Rutgers University-New Brunswick