CHRISTAN PLOWMAN
Kansas City,MO
Summary
Detail-oriented and compassionate phlebotomist with over 5 years of combined experience in phlebotomy, lab and customer service. Skilled in venipuncture, donor screening, and maintaining accurate records, clinical setting lab assistant background.
Strong knowledge of medical terminology, infection control, and patient care. Committed to delivering high-quality service in fast-paced healthcare environments.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
7
7
years of professional experience
Work History
Inpatient Phlebotomist
The University of Kansas Health System
Kansas City, KS
01.2026 - Current
- Administered blood sample collection through venipuncture and capillary methods, contributing to reliable diagnostic assessments.
- Conducted all procedures in strict alignment with established safety protocols and infection control standards.
- Engaged with patients to create a supportive environment, minimizing anxiety and optimizing the blood draw experience.
- Engaged with healthcare teams to identify and implement strategies for streamlining patient flow and expediting laboratory processing times.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Organized daily work based on collection priority.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Lab assistant/Phlebtomist
Encompass Medical group
Independence
05.2025 - 12.2025
- Venipuncture and capillary punctures
- Specimen collection, processing, labeling, and transport
- Patient identification and EMR documentation
- Infection control, HIPAA, and lab safety compliance
- Centrifugation, aliquoting, and specimen handling
- Lab area maintenance and supply management
- Patient care, comfort, and education
- Conducted laboratory tests and analyses to support accurate diagnostic results.
- Maintained inventory of lab supplies, ensuring availability for ongoing experiments.
- Assisted in the preparation and calibration of laboratory equipment for testing procedures.
- Trained new laboratory personnel on standard operating procedures and safety protocols.
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
Phlebotomist
BioLife Plasma Services
Kansas city
10.2021 - 03.2025
- Performed donor screening and venipuncture procedures
- Monitored donation process to ensure donor safety
- Maintained accurate documentation and records
- Communicated with donors to provide clear instructions and support
- Operated phlebotomy equipment and data systems
- Coordinated donor compensation procedures
Customer Service Representative
UMB Bank
05.2021 - 06.2021
- Handled customer inquiries via phone and provided account support
- Processed fund transfers, payment stops, and dispute resolutions
- Maintained client records with a focus on accuracy and confidentiality
Server / Food Expeditor
The Melting Pot
08.2019 - 06.2021
- Delivered high-quality service in a fast-paced dining environment
- Greeted and served guests, managed food preparation, and processed payments
- Maintained cleanliness and sanitation throughout all shifts
- Supported team by bussing tables and assisting with shift prep
Phlebotomist
Community Blood Center
01.2020 - 04.2021
- Conducted blood draws and donor eligibility screenings
- Provided compassionate care and clear communication to donors
- Maintained clean, organized, and safe phlebotomy stations
- Assisted with team coordination and donor tracking
Phlebotomist
American Red Cross
05.2020 - 01.2021
- Collected blood donations through venipuncture
- Screened donors for eligibility and health status
- Ensured compliance with safety and hygiene protocols
- Collaborated with team members during mobile blood drives
- Handled record keeping and donor communications
Education
High School Diploma - General Education
Park Hill High School
01-2014
Certificate - Phlebotomy Training
Community Blood Center
01-2020
Skills
- Patient Communication
- Customer Service
- Time Management
- Attention to Detail
- Compassionate Care
- Team Collaboration
- Venipuncture
- Capillary Puncture
- Specimen Collection
- Handling
- Labeling
- Medical Terminology
- Phlebotomy Equipment
- EMR Data Entry
- Record Keeping
- Infection Control
- Safety Compliance
- Labdaq
- Processed specimens using centrifugation for testing, storage, and transport
- Ensured proper tube selection, balancing, and timing when spinning blood samples
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Patient support
- Blood culture collection
- Data entry
- Quality control
- Syringe method
Timeline
Inpatient Phlebotomist
The University of Kansas Health System
01.2026 - Current
Lab assistant/Phlebtomist
Encompass Medical group
05.2025 - 12.2025
Phlebotomist
BioLife Plasma Services
10.2021 - 03.2025
Customer Service Representative
UMB Bank
05.2021 - 06.2021
Phlebotomist
American Red Cross
05.2020 - 01.2021
Phlebotomist
Community Blood Center
01.2020 - 04.2021
Server / Food Expeditor
The Melting Pot
08.2019 - 06.2021
Certificate - Phlebotomy Training
Community Blood Center
High School Diploma - General Education
Park Hill High School