Christeen Billiot
Poplarville,MS
Summary
Proven Account Sales Manager( Red Bull Dept.) at Crescent Crown Distributing LLC., adept in time management and customer relations, significantly exceeded sales targets. Skilled in sales tactics and marketing knowledge, I have increased sales volume in my territory in both small and large format. Achievements include developing customer relations to drive sales and surpass KPIs, showcasing a blend of hard and soft skills.
Overview
12
12
years of professional experience
Work History
Account Sales Manager
Crescent Crown Distributing LLC.
New Orleans, LA
10.2023 - Current
- Exceeded sales targets consistently through careful planning and diligent follow-up with prospective customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased account sales by developing and maintaining strong relationships with key clients.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Assistant Manager
Lakeview Discount Inc.
New Orleans, LA
05.2017 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Logistics Team Member
Target
Slidell, LA
08.2015 - 05.2017
- Developed strategies to optimize utilization of available resources.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Built and established relationships with staff and vendors.
- Managed inventory levels to verify availability of stock for customer orders.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Monitored and adjusted inventory levels according to demand.
Line Cook Trainer
Applebee's Neighborhood Grill & Bar
Picayune, MS
09.2012 - 10.2016
- Trained cooks to maintain clean, organized and sanitary workstations.
- Cooked same meals over and over during shifts with exact quality results.
- Coordinated group training to share kitchen procedure changes.
- Supported management strategies to build cooperative and skilled kitchen team.
Education
GED - General Studies
Accelerated Christian Education
Picayune, MS01.2010
Skills
- Time Managemet
- Customer Relations
- Product and Service Knowledge
- Retail Space Planning
- Merchandising
- Staff Supervision
- Sales Presentations
- Active Listening
- Customer Relationship Management (CRM)
- De-Escalation Techniques
Timeline
Account Sales Manager
Crescent Crown Distributing LLC.
10.2023 - Current
Assistant Manager
Lakeview Discount Inc.
05.2017 - 10.2023
Logistics Team Member
Target
08.2015 - 05.2017
Line Cook Trainer
Applebee's Neighborhood Grill & Bar
09.2012 - 10.2016
GED - General Studies
Accelerated Christian Education