Krista Trader
Superior,WI
Summary
Dynamic Housekeeping Supervisor with expertise in team training, time management, and inventory control. Successfully enhanced service delivery and resident satisfaction through quality inspections and innovative cleaning practices.
Overview
20
20
years of professional experience
Work History
Housekeeper
Pillars Of Hermantown
Hermantown, Mn 55810
10.2024 - Current
- Supervised daily cleaning operations, ensuring high standards of cleanliness and hygiene throughout facility.
- Trained and mentored new staff on cleaning procedures and equipment usage for optimal performance.
- Implemented efficient cleaning schedules, enhancing workflow and minimizing downtime across departments.
- Conducted regular inspections to maintain quality control and identify areas for improvement in service delivery.
- Developed and maintained inventory tracking system for cleaning supplies, optimizing resource allocation.
- Collaborated with management to establish best practices for sanitation protocols in resident areas.
- Resolved resident concerns promptly, improving satisfaction through attentive customer service and responsiveness.
- Streamlined cleaning processes by introducing new techniques and tools, resulting in increased operational efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Supervised daily cleaning operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored junior housekeeping staff on effective cleaning techniques and procedures.
- Developed efficient scheduling systems to optimize staffing and resource allocation.
- Implemented quality control measures, enhancing overall cleanliness and guest satisfaction ratings.
- Conducted regular inspections of guest rooms and public areas to maintain high standards of hygiene.
- Coordinated with management to establish priorities for deep cleaning projects during off-peak periods.
- Resolved guest complaints promptly, improving service delivery and fostering positive experiences.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
- Managed team productivity and workflow to exceed quality standards.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Worked with front desk to respond promptly to all guest requests.
- Contributed to revenue generation initiatives through upselling additional services as appropriate during guest interactions.
- Managed staff of 2 housekeepers.
- During 2025 I was the only housekeeper employed with the company and took care of all aspects of housekeeping for 6 months
Direct Support Professional
Home Bee Adult Foster Care
Proctor, MN 55810
08.2022 - 10.2024
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Implemented personalized care plans based on individual needs and preferences.
- Monitored and documented client progress, adjusting care strategies as needed.
- Facilitated communication between clients, families, and healthcare providers for effective care coordination.
- Trained new staff on organizational policies, client care standards, and safety protocols.
- Developed engaging recreational activities to promote social interaction among residents.
- Advocated for clients' rights and needs within the community and healthcare systems.
- Streamlined reporting processes, ensuring timely documentation of client care incidents and outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
Housekeeping Supervisor
Edgewood Senior Living
Hermantown, MN 55810
06.2006 - 08.2022
- Supervised daily housekeeping operations, ensuring cleanliness and adherence to health standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow.
- Conducted regular inspections to maintain quality control and address issues promptly.
- Coordinated supplies inventory management, reducing waste and ensuring availability of materials.
- Collaborated with management to enhance resident satisfaction through improved service delivery.
- Improved team productivity by introducing innovative cleaning methods and best practices.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Managed laundry sorting, washing, drying, and ironing.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Education
High School Diploma -
Eveleth/Gilbert High School
Eveleth, MN06-1987
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Time managemet
- carpet extraction
- Ordering and maintaining inventory
- Managing employees
Timeline
Housekeeper
Pillars Of Hermantown
10.2024 - Current
Direct Support Professional
Home Bee Adult Foster Care
08.2022 - 10.2024
Housekeeping Supervisor
Edgewood Senior Living
06.2006 - 08.2022
High School Diploma -
Eveleth/Gilbert High School