Christel Johnson

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Analytical and organized as well as highly adaptable, proactive, and pragmatic in solving complex problems. Proven track record of transforming specific business goals related to growth and efficiency.

• Strong Project Management Skills, Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to delegate work
• Ability to build relationships with other departments and vendors Work closely with content, marketing, and customer support teams to align on messaging, promotions, and support strategies related to video and audio quality
• Ability to manage multiple priorities under tight deadlines
• 4-6 years within IT OR 3-5 years of direct Data Center experience
• Cross-functional leadership experience
• SQL, Cambium, Java, Jira, Confluence, SharePoint,Slack and Smart Sheet
• Product launch, and continuous support project experience.
• Understanding of back end applications
• Documenting all work and project status in our CRM to keep everyone in the know
• Proficiency with configuration and administration of cloud and hybrid cloud environments
• Strong customer service skills and experience delivering excellent customer experiences.
• Analytical, organized, and detail oriented with good verbal and written communications skills
• High level of problem-solving skills
• Technical writing capabilities around system documentation and standard operating procedures.
• A positive, team-oriented attitude is necessary to deal with a large variety of personalities
• Proven success demonstrating differentiated solution value and competitive advantage.
• Delivering customer-facing technical workload demonstrations to enterprise decision makers.

• Strong Project Management Skills, Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to build relationships with other departments and vendors Work closely with content, marketing, and customer support teams to align on messaging, promotions, and support strategies related to video and audio quality.
• Product launch, and continuous support project experience in SQL, Cambium, Java, Jira, Confluence, SharePoint, Slack and Smart Sheet.
• Analytical, organized, and detail oriented with good verbal and written communications skills.