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Christel Ngayap
Houston,Texas
Summary
Logistics Manager with over 17 years of experience in shipping and logistics roles in both the public and private sector. Demonstrated leadership with strong communication and ability to facilitate cross-functional cooperation. Skilled in workflow analysis and project management. Capable of identifying and adapting to the needs of a business and implementing effective solutions in high-pressure situations. Thorough knowledge of the diverse complexities associated with international transportation management across Europe and third world countries.
Overview
24
24
years of professional experience
Work History
Detention Officer
Harris County Sheriff Office
2024.09 - Current
- Supervise inmate activities, ensuring compliance with safety protocols and facility regulations.
- Respond swiftly to incidents, de-escalating conflicts through effective communication and negotiation skills.
- Investigate and write incidents reports.
- Conduct routine inspections of housing and common areas to maintain order and prevent contraband.
- Collaborate with and support staff to coordinate inmate transport and processing efficiently.
Logistics Manager
Eagle 4, Inc.
2021.07 - 2024.05
- Coordinate international equipment exports through multiple methods of transportation.
- “Analyze and apply state and federal transportation policy, as well as international trade requirements.
- Train new employees. Motivate, share knowledge, mentor them to excel in their new roles.
- Liaise with government and private entities for customs filing and to obtain necessary certifications/licenses.
- Process export documentation for the US and necessary documents for clearance in destination countries. (HTS code, Incoterms).
- Negotiate transportation cost/rate with transportation companies US/Canada/Mexico/UK.
- Manage, monitor, and audit the use of the company’s credit card for logistics operations.
Correctional Officer
Texas Department of Criminal Justice
2019.09 - 2021.06
- Supervised and coordinated daily activities of inmates.
- Tracked and prepared daily incident report
- Enforced compliance with rules and regulations.
- Checked weapons and bullets for any deficiency/malfunction and reported/implemented corrective action/measures to remedy deficiencies.
Home Health Aide
Human Touch Health Care
2018.03 - 2018.06
- Monitor patient condition by observing physical and mental condition, intake, output and exercise regime.
- Monitor and record vital signs information in patient journals, notify nurse supervisors of changes or unusual conditions.
- Maintain a safe, secure, and healthy environment.
- Instruct patients and their family members on the use of medical devices.
Shipping Agent
U.S. Embassy Yaoundé
2002.09 - 2017.08
- Contracting Officer Representative
- Manage outbound and inbound shipments for the US Department of State and US Department of Defense.
- Provide customer service; obtain quotes and check invoices.
- Coordinating transfer of goods from in-country up to arrival at final destinations.
- Identifies shipping problems and errors, makes recommendations for resolution and improvement.
- Implement ways and methods to ensure productivity and quality.
- Liaison between the US Department of Defense and Cameroon’s Civil Aviation Authority for military aircraft clearance and flight plans, coordinate ground operations of USAF.
Education
Associate of Science Degree - Shipping and Transport Management
Cambridge International College
Jersey, Britain2001-01
Skills
- Logistics, customer service, team player, organization, adaptability, communication, flexibility, level 5 French, MS office suite and automated systems
Related Experience
- Project Committee: Camhuntsville association, Huntsville, TX January 2020 – June 2021 (Cameroon cultural day, back to school, visit to the elderly in the community).
- PCR and Home Health Certification: VMT Education Center, Washington D.C December 2017 –January 2018
- Health Fair: SDM Primary Urgent Care, Hyattsville, MD November 2017
- Transportation Workshop: US Department of State: Arlington, VA, USA 2014
- Transportation Workshop: US Department of State: Antwerp, Belgium 2012
- Military supplies and Personal property Transportation Workshop: US the Department of Defense Accra, Ghana 2010
- Dangerous Goods Packaging Workshop: US Department of State Yaoundé, Cameroon 2003
USDOS LE Executive staff
I was selected as a Department of State locally employed executive staff to travel to other US Embassies to train and implement procedures or new software deployement.
Languages
English
Full Professional
French
Native or Bilingual
German
Elementary
Timeline
Detention Officer
Harris County Sheriff Office
2024.09 - Current
Logistics Manager
Eagle 4, Inc.
2021.07 - 2024.05
Correctional Officer
Texas Department of Criminal Justice
2019.09 - 2021.06
Home Health Aide
Human Touch Health Care
2018.03 - 2018.06
Shipping Agent
U.S. Embassy Yaoundé
2002.09 - 2017.08
Associate of Science Degree - Shipping and Transport Management
Cambridge International College