Healthcare benefitsPaid time offPaid sick leave401k match
1
Certification
5
years of professional experience
Organized and proactive individual with a solid background in administrative support and customer service. Known for strong attention to detail and effective problem-solving skills, ready to contribute to maintaining an organized and positive work environment.
Work History
Store Protection Specialist
1 Year 8 Months
Ross Stores | 08.2024 - 04.2026
Monitored store premises to identify and mitigate theft risks.
Conducted regular audits of inventory and security systems for accuracy.
Collaborated with team to implement loss prevention strategies effectively.
Developed effective communication channels between management and associates regarding safety issues.
Maintained detailed records of all security-related activities, ensuring accurate documentation for reporting purposes and future reference.
Sales Associate
1 Year 3 Months
Ross Stores | 05.2023 - 08.2024
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized sales floor, ensuring merchandise was stocked and presented attractively.
Processed transactions accurately and efficiently at point-of-sale system.
Collaborated with team members to meet daily sales goals and improve customer service standards.
Resolved customer complaints effectively, promoting positive shopping experiences and loyalty.
Administrative Assistant
1 Year 2 Months
Broward College Student Life | 10.2021 - 12.2022
Coordinated student events, ensuring smooth logistics and engagement for diverse participants.
Collaborated with campus organizations to foster partnerships that enriched student life experiences.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Developed engaging content strategies for diverse social media platforms to enhance audience interaction.
Created engaging content for Facebook and Instagram.
Education
Bachelor of Business Administration - Management
Florida Atlantic University | Boca Raton, FL | 05-2025
Associate of Arts
Broward College | Coconut Creek, FL | 12-2022
Skills
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Administrative support
Microsoft Office Suite
Verbal/written communication
Certification
Florida Life and Variable Contracts Insurance License - June 2026
Languages
English
Native or Bilingual
Creole
Full Professional
French
Elementary
Timeline
Store Protection Specialist
Ross Stores
08.2024 - 04.2026Read More
Sales Associate
Ross Stores
05.2023 - 08.2024Read More
Administrative Assistant
Broward College Student Life
10.2021 - 12.2022Read More
Florida Atlantic University
Bachelor of Business Administration from Management