Osny Calixte Mesadieu
Coral Springs,FL
Summary
Adept at incident reporting and fostering teamwork, excelled as a Store Protection Specialist at Ross Stores, where enhanced security protocols and customer service standards. As tenure as a Security Driver for PNH showcased my clean driving record and problem-solving prowess, significantly reducing incident rates by optimizing safety measures and navigation efficiency.
Overview
5
5
years of professional experience
Work History
Store Protection Specialist
Ross Stores
06.2024 - Current
- Prepared comprehensive incident reports after each notable event involving theft or other security breaches, enabling appropriate follow-up actions from management or law enforcement agencies where applicable.
- Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
- Supported store management during emergency situations, coordinating evacuation procedures and liaising with first responders if required.
- Provided great customer service to customers while observing and communicating potential internal and external theft indicators to management.
Security Driver
PNH ( Police Nationale Haiti )
12.2019 - 02.2024
- Exhibited expert navigation skills when traversing unfamiliar areas or operating under time-sensitive constraints.
- Demonstrated exceptional vigilance while driving, reducing the potential for accidents or incidents involving passengers or other motorists.
- Managed challenging road conditions effectively by adapting driving strategies accordingly to maintain passenger safety at all times.
- Enhanced security measures by conducting thorough vehicle inspections and regular maintenance checks.
Education
Bachelor of Science - Science Education
UNAP(Universite Autonome De Port-au-Prince)
Haiti11.2016
High School Diploma -
Mgr Jean Baptiste Decoste
06.2012
Skills
- Incident Reporting
- Clean driver record
- Teamwork and Collaboration
- Customer Service
- Problem-solving abilities
- GPS and route planning
Languages
Creole
Native or Bilingual
French
Full Professional
English
Professional Working
Timeline
Store Protection Specialist
Ross Stores
06.2024 - Current
Security Driver
PNH ( Police Nationale Haiti )
12.2019 - 02.2024
Bachelor of Science - Science Education
UNAP(Universite Autonome De Port-au-Prince)
High School Diploma -
Mgr Jean Baptiste Decoste
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