Christella Supreme Edouard
Boynton Beach,FL
Summary
Proven Deli Clerk with a track record of upselling products and enhancing customer retention at Walmart through exceptional service and food preparation skills. Skilled in product rotation and adept at creating a positive dining experience, demonstrated by surpassing sales targets. Trained peers in food safety, showcasing leadership and meticulous attention to detail.
Overview
9
9
years of professional experience
Work History
Caregiver
Home Llc
06.2020 - Current
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Liaised with key accounts to deliver targeted administrative household support.
- Provided compassionate and patient-focused care to cultivate well-being.
Deli Clerk
Walmart
09.2020 - 08.2023
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Deli Clerk
Publix
10.2017 - 09.2019
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Lead Sandwich Maker
Dunking Donuts
08.2015 - 10.2016
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
Education
Southec Academy
Boynton Beach, FLSkills
- Food Running
- Food Preparation
- Product Rotation
- Ordering Procedures
- Equipment Operation
- Beverage Preparation
- Product Merchandising
Timeline
Deli Clerk
Walmart
09.2020 - 08.2023
Caregiver
Home Llc
06.2020 - Current
Deli Clerk
Publix
10.2017 - 09.2019
Lead Sandwich Maker
Dunking Donuts
08.2015 - 10.2016
Southec Academy