Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
Christelle KREMER

Christelle KREMER

Union City

Summary

Customer-focused store manager with extensive experience in retail operations and team leadership. Proven track record in driving profitability through effective sales strategies and operational improvements. Expertise in recruiting, training, and developing high-performing teams to enhance customer satisfaction and achieve sales targets. Strong analytical skills with a history of optimizing store performance and reducing operational costs.

Overview

16
16
years of professional experience

Work History

Store Manager

Palais des Thés
Paris
04.2023 - 07.2025
  • Oversaw defective product management
  • Staff scheduling
  • Placing orders
  • Bank deposits
  • Motivating team & ensuring procedures compliance
  • Merchandising
  • Client relations
  • Recruitment
  • Event organization
  • Business development & partnerships
  • Dispute resolution
  • Field supervision & animation
  • Reporting, meetings, video conferences
  • Briefings

Store Director

Mango
09.2022 - 04.2023
  • Managed a team of 20
  • Field operations & back-office management

Store Manager

Hylton
Paris
04.2019 - 08.2022
  • Managed a team of 7
  • Conducted studies & project creation
  • Marketing & social media management
  • Problem-solving

Assistant Manager

Hylton (Converse Ambassador)
Toulouse
04.2017 - 04.2019

Sales Associate

Hylton
09.2015 - 04.2017

Sales Associate

Comptoir des Cotonniers
04.2015 - 08.2015

Sales Advisor

Longchamp & Swarovski
Roques
09.2014 - 01.2015

Sales Advisor

Brice / Camaïeu / LPB / Zara
12.2013 - 07.2014

Ambassador (Independent Sales Rep)

Avon
09.2010 - 05.2014
  • Prospecting
  • Organizing meetings & events
  • Product presentations, sales & customer advice

Insurance Training

MHM Assurances
Lyon
11.2013 - 11.2013

Sales Advisor (seasonal)

Diu
12.2012 - 02.2013

Commercial Manager (BTS)

Diu
Toulouse
10.2010 - 08.2012

Cashier

C.A.M
08.2010 - 08.2010

Crew Member

McDonald's
Toulouse
02.2010 - 06.2010
  • Opening/closing
  • Taking orders (dine-in/drive-thru), payments, lobby maintenance

Cashier

Carrefour Market
09.2009 - 09.2009

Secretary

General Council
08.2009 - 08.2009
  • Reception & phone handling
  • Meeting minutes
  • Filing & organization

Education

VAE – Bachelor - Marketing/Management

01.2021

Management Certification - Transactional Analysis

01.2019

BTS - Management of Commercial Units

Vidal Private School
01.2012

1st year - Applied Foreign Languages

University le Mirail
Toulouse
01.2010

General Baccalaureate - Literature stream

Henri-Matisse High School
Cugnaux
01.2009

Skills

  • Persistent
  • Customer-focused
  • Dynamic
  • Perseverant
  • Initiative-taking
  • Optimistic
  • Challenge-driven
  • Organized
  • Adaptable
  • Team motivator
  • Excellent interpersonal skills
  • Innovative
  • Rigorous
  • Talent recruitment
  • Staff management
  • Multitasking and organization
  • Employee training
  • Staff supervision
  • Team leadership

Hobbies and Interests

  • Literature
  • Art
  • Cinema
  • Music
  • History
  • Travel
  • Dance (11 years)
  • Horse riding (3 years)
  • Sports

Languages

  • English, Good oral, reading & writing, 2-month language stays in Miami, South Africa, China, and New Orleans
  • Spanish, Conversational, good reading & writing

Personal Information

  • Date of Birth: 12/09/90
  • Place of Birth: Paris

Timeline

Store Manager

Palais des Thés
04.2023 - 07.2025

Store Director

Mango
09.2022 - 04.2023

Store Manager

Hylton
04.2019 - 08.2022

Assistant Manager

Hylton (Converse Ambassador)
04.2017 - 04.2019

Sales Associate

Hylton
09.2015 - 04.2017

Sales Associate

Comptoir des Cotonniers
04.2015 - 08.2015

Sales Advisor

Longchamp & Swarovski
09.2014 - 01.2015

Sales Advisor

Brice / Camaïeu / LPB / Zara
12.2013 - 07.2014

Insurance Training

MHM Assurances
11.2013 - 11.2013

Sales Advisor (seasonal)

Diu
12.2012 - 02.2013

Commercial Manager (BTS)

Diu
10.2010 - 08.2012

Ambassador (Independent Sales Rep)

Avon
09.2010 - 05.2014

Cashier

C.A.M
08.2010 - 08.2010

Crew Member

McDonald's
02.2010 - 06.2010

Cashier

Carrefour Market
09.2009 - 09.2009

Secretary

General Council
08.2009 - 08.2009

VAE – Bachelor - Marketing/Management

Management Certification - Transactional Analysis

BTS - Management of Commercial Units

Vidal Private School

1st year - Applied Foreign Languages

University le Mirail

General Baccalaureate - Literature stream

Henri-Matisse High School

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