Christen Fields
Wiggins,MS
Summary
Detail-oriented administrative professional with experience in healthcare and customer service. Expert in front office operations, scheduling, and record management. Capable of managing multiple priorities and maintaining confidentiality while supporting daily operations. Ready to leverage strong organizational and communication skills to enhance the educational environment as an Elementary School Secretary.
Overview
9
9
years of professional experience
Work History
Support Care Professionals
South Mississippi Regional Center
Wiggins, Mississippi
04.2020 - Current
- Provided compassionate overnight care and supervision for individuals in a residential community home setting.
- Supported clients with personal care and daily living activities, ensuring dignity and well-being.
- Maintained CPR certification and responded to emergencies, promoting a safe environment for residents.
- Exhibited effective communication, time management, and organizational skills while managing overnight shifts independently.
- Prepared and served specialized meals according to individual dietary requirements, including pureed, diced, ground, and regular-texture foods.
- Completed required documentation accurately and maintained confidential client information.
- Received, unloaded, and organized inventory and supplies to maintain adequate stock levels for the group home.
Lab Assistant 1
Jackson Hospital and Clinic
Montgomery, Alabama
01.2025 - 01.2026
- Received, processed, and distributed laboratory specimens while ensuring accuracy and timely delivery for testing.
- Prepared plasma samples for reference laboratory testing in accordance with established procedures.
- Operated laboratory equipment while assisting with specimen preparation and processing to support testing needs.
- Facilitated communication between medical laboratory technicians and healthcare professionals to enhance workflow efficiency. with medical laboratory technicians (MLTs) and healthcare professionals to streamline workflow.
- Ensured accurate documentation and compliance with confidentiality standards in laboratory records.
- Utilized AlteraLab and other computer systems for data entry, specimen tracking, and record management.
- Oversaw inventory levels of laboratory supplies to ensure availability for testing needs. and maintained adequate stock levels of laboratory supplies.
- Maintained a clean, organized, and sterile work environment by following infection control and safety protocols.
Medical Assistant (Student Work)
Coastal Family Health
Gulfport, Mississippi
04.2023 - 05.2023
- Collected and documented patient vital signs and medical information with accuracy and attention to detail.
- Assisted with patient care, ensuring professionalism and confidentiality to foster trust and comfort.
- Performed Electrocardiograms (EKGs) according to established procedures.
- Provided administrative and clinical support in a fast-paced healthcare environment.
- Scheduled, rescheduled, and canceled patient appointments while maintaining an organized calendar.
- Coordinated referral requests, effectively communicating with patients, providers, and specialty offices to streamline patient care.
- Maintained accurate patient records and ensured documentation complied with confidentiality standards.
- Provided exceptional customer service and support, utilizing strong communication, multitasking, and organizational skills during interactions with patients and healthcare staff.
Sales Associate/Management
Cato Fashions
Wiggins, Mississippi
04.2019 - 07.2020
- Served as a trusted Third Key Holder, supporting store management with daily operations and leadership responsibilities.
- Providing outstanding customer service by assisting customers with purchases, product selection, and fitting room needs.
- Trained and mentored new team members on company policies and customer service expectations to ensure consistent service quality.
- Implemented merchandising strategies and promotional displays to align with business goals.
- Maintained an organized and well-stocked sales floor to create a positive shopping experience.
- Opened and closed the store while ensuring security procedures and operational standards were followed.
- Processed incoming shipments by receiving, verifying, and organizing merchandise accurately.
- Assisted with inventory control by entering shipment information and maintaining accurate records.
Student Worker
Mississippi Gulf Coast Community College - Perkinston Campus
Perkinston, Mississippi
08.2017 - 12.2018
- Supported VA director in administrative functions and decision-making, ensuring smooth office operations.
- Maintained accurate student records and files, facilitating effective office staff operations.
- Responded promptly to student inquiries about campus services and resources.
- Collaborated with peers to streamline workflow and improve task execution.
Education
High School Diploma -
Stone High School
Wiggins, MS05-2017
Skills
- Clinical Support
- Patient Care Coordination
- Healthcare Terminology
- First Aid Certification
- Administrative Support
- Office Management
- Front Desk Operations
- Appointment Scheduling
- Calendar Management
- Data Entry
- Record Keeping
- Quality Assurance
- Supply Chain Management
- Problem Solving
- Team Collaboration
- Multitasking
- Filing and organization
- Customer Service
- Communication skills
- Telephone Etiquette
- Confidentiality compliance
Timeline
Lab Assistant 1
Jackson Hospital and Clinic
01.2025 - 01.2026
Medical Assistant (Student Work)
Coastal Family Health
04.2023 - 05.2023
Support Care Professionals
South Mississippi Regional Center
04.2020 - Current
Sales Associate/Management
Cato Fashions
04.2019 - 07.2020
Student Worker
Mississippi Gulf Coast Community College - Perkinston Campus
08.2017 - 12.2018
High School Diploma -
Stone High School