Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christen Johnson

Houston

Summary

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

12
12
years of professional experience

Work History

Medical Assistant Preceptor

Texas Children's Pediatrics
Houston
09.2023 - Current

Preceptor Role:

Leadership,Training Mentoring, Accountability, and Clinical Support

  • Clinical Training & Staff orientation
  • Mentoring & coaching
  • Leadership & Accountability
  • Communication & professional role Modeling
  • Trained new staff on clinical procedures and office protocols to ensure compliance and quality care.

Certified Medical Assistant

Texas Children's Pediatics
5400 Griggs Rd
10.2021 - Current
  • Administered vaccinations and performed routine lab tests to ensure patient health and safety.
  • Assisted physicians with examinations, documenting findings in electronic health records accurately.
  • Coordinated patient scheduling and managed appointment reminders to enhance clinic efficiency.
  • Educated patients on treatment plans and preventive care measures to promote overall wellness.
  • Trained new staff on office procedures and best practices for patient interaction and service delivery.
  • Collaborated with healthcare team to streamline processes, improving patient flow and satisfaction.

Certified Medical Assistant

Sirti Med Primary Care
Houston, TX
02.2017 - 09.2021
  • Monitored vital signs and collected medical histories to support accurate diagnosis and treatment.
  • Maintained cleanliness and organization of examination rooms, adhering to infection control protocols.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Shift Supervisor

Jack in the Box
Pearland, TX
10.2014 - 01.2017
  • Supervised daily operations to ensure compliance with quality and safety standards.
  • Trained and mentored staff on service protocols and operational procedures.
  • Managed inventory levels to optimize supply chain efficiency and reduce waste.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.

Shift Supervisor

Wendys Fast Food
09.2013 - 10.2014
  • Implemented process improvements that enhanced customer satisfaction ratings.
  • Coordinated scheduling to maximize labor efficiency while meeting peak demand periods.
  • Conducted performance evaluations, providing feedback for staff development and growth.
  • Resolved customer complaints promptly, fostering a positive dining experience.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

High School Diploma -

Jack Yates High School
Houston

High School Diploma - Certified Medical Assistance

The College of Health Care Professions
TX
11-2018

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Preceptor
  • Managment

Timeline

Medical Assistant Preceptor

Texas Children's Pediatrics
09.2023 - Current

Certified Medical Assistant

Texas Children's Pediatics
10.2021 - Current

Certified Medical Assistant

Sirti Med Primary Care
02.2017 - 09.2021

Shift Supervisor

Jack in the Box
10.2014 - 01.2017

Shift Supervisor

Wendys Fast Food
09.2013 - 10.2014

High School Diploma -

Jack Yates High School

High School Diploma - Certified Medical Assistance

The College of Health Care Professions