Christen Moody
Phoenix,AZ
Summary
Compassionate, creative, and effective teacher with valuable experience in classroom administration/management, professional development, and project planning. Equipped with an extensive background in both versatile education and business environments. Competent at performing independently or as a member of a team. Well-versed in classroom and online technologies. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Seeking a full-time role that presents professional challenges and growth while leveraging my experience, skills, and education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Ready to tackle new challenges and advance West Mec's objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Teacher
Deer Valley Unified School District
08.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Increased parental involvement in students' education by organizing regular communication and events.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Insurance Account Representative
State Farm Insurance Inc
03.2014 - Current
- Handle up to 6 agents back office reports
- Handle daily reports concerning issued, delinquent, and cancelled accounts
- Assist clients with account questions, changes, billing, claims, and policy inquiries
- Participated in ongoing training sessions to stay current on industry trends and best practices.
- Collaborated with underwriters to develop customized insurance solutions tailored to clients'' unique needs.
- Maintained detailed records of client interactions, policy changes, and claim statuses for seamless account management and reporting purposes.
- Contributed to a positive work environment by collaborating effectively with team members and sharing best practices for enhanced service delivery.
Assistant Manager
Subway
03.2000 - 03.2014
- Manage approximately 10 employees and restaurant by controlling and maintaining inventory, labor, and food costs
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Supervisor
A Touch of Desert Class Assisted living
01.2010 - 10.2010
- Supervised up to 5 caregivers
- Providing daily care for 10 residents including medication, hygiene, meals and activities
- Supervised doctor, nurse, and family visits
- Oversaw daily operations of the business, ensuring smooth workflow and timely completion of tasks.
Store Third Manager
Albertsons
03.2004 - 01.2010
- Schedule and supervise 50 plus employees
- Enhanced team performance by implementing effective training programs and coaching techniques.
- Managed budgets, ensuring financial targets were met while maintaining optimal service levels.
- Increased customer satisfaction with timely response to inquiries and proactive resolution of issues.
- Improved communication between departments by facilitating regular meetings and fostering open dialogue among team members.
- Collaborated with cross-functional teams to drive process improvements and achieve company goals.
- Implemented inventory management system, reducing waste and maximizing resource utilization.
- Led successful projects from concept to completion, consistently delivering on time and within budget constraints.
- Supervised day-to-day operations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
Master of Education - Education
Arizona State University
West 05-2022
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ01.2014
Skills
- Critical thinking
- Professional Management
- Personal management
- Customer service
- Communication
- Critical thinking
- Quick and eager learner
- Computer Technology
- Teamwork
- Management skills in Education environment
- Problem solving skills
- Project management across industries
- Maintaining effective and positive working relations with co-workers, vendors, students, and parents
Timeline
Teacher
Deer Valley Unified School District
08.2022 - Current
Insurance Account Representative
State Farm Insurance Inc
03.2014 - Current
Supervisor
A Touch of Desert Class Assisted living
01.2010 - 10.2010
Store Third Manager
Albertsons
03.2004 - 01.2010
Assistant Manager
Subway
03.2000 - 03.2014
Master of Education - Education
Arizona State University
Bachelor of Science - Business
University of Phoenix
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