Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
63
Christen Moreland

Christen Moreland

Newnan,GA

Summary

Hi, my name is Christen Barber and I am 34 years old.

I am a career hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Milanos
08.2022 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Customer Service Representative

Axium Packaging
09.2020 - 01.2023
  • Provided account information to customers and explained bill service policies and customer rights
  • Investigated and researched issues to determine root causes and appropriate resolution methods
  • Followed up with customers regarding product functionality and overall satisfaction
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
  • Navigated multiple computer systems and applications and utilized search tools to find information
  • Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders

Administrative Assistant

Axium Packaging
09.2020 - 01.2023
  • Designed and streamlined departmental forms, fostering data entry and retrieval
  • Screened incoming telephone calls, routing to appropriate personnel
  • Used Microsoft Office Suite to create and revise documents and presentations
  • Supported information security and integrity with well-organized filing systems and databases
  • Prepared purchase requisitions and requests for payment, informing managers of resources required
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel
  • Maintained files and filing, keeping sensitive information confidential
  • Maintained office inventory by assisting with supply orders
  • Served as primary point of contact for facilitating operational and administrative inquiries
  • Coordinated equipment maintenance and repairs to maintain office productivity
  • Maintained calendars and schedules to set appointments for management team
  • Proofread and edited correspondence to fix typographical errors or mistakes in grammar
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Remained open to feedback from supervisor and peers to build and improve skills set
  • Responded to telephone inquiries and complaints following standard operating procedures
  • Assisted with mentoring new employees during and after training

Kit Assembler

Resource MFG
08.2019 - 09.2020
  • Accomplished production goals by working with speed and accuracy
  • Efficiently assembled medical kits maintaining consistency to meet fulfillment deadlines
  • Quality checked medical blood tubes to determine conformance to specifications, expiration dates, lots numbers & disposing of any unacceptable parts
  • Trained new employees on kit assembly to support team efficiency
  • Used operational knowledge of systems, parts and components to solve problems arising during assembly
  • Fulfilled orders quickly to accomplish challenging daily objectives
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries
  • Selected products and items from shelves and pallets for customer orders

Picker

United Staffing Solutions
07.2019 - 08.2019

Education

GED -

University Of West Georgia
Newnan, GA
02.2016

Skills

  • MS Office
  • SAP Proficient
  • 70 WPS
  • Mentoring and training
  • Production optimization
  • Freight Operations
  • Account Management
  • Stock Management
  • Calm and Professional Under Pressure
  • Administrative Support
  • Strong work ethic
  • Cash handling

Interests

Spending time with my 4yr old daughter

Flower Drying

Resin Art

Furniture Repurposing

Coin Collecting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server/Bartender

Milanos
08.2022 - 01.2025

Customer Service Representative

Axium Packaging
09.2020 - 01.2023

Administrative Assistant

Axium Packaging
09.2020 - 01.2023

Kit Assembler

Resource MFG
08.2019 - 09.2020

Picker

United Staffing Solutions
07.2019 - 08.2019

GED -

University Of West Georgia

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Christen Moreland