Christen Nichols
Gorham,ME
Summary
I am a highly-motivated employee with desire to take on new challenges. I have strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Event Manager
CDS
Scarborough, ME
10.2023 - Current
- Addressed any customer concerns promptly, while providing excellent customer service.
- Responded to members' questions regarding products, prices, and availability.
- Managed a large event staff by assigning roles and overseeing daily operations during events.
- Provided coaching and feedback to motivate staff to meet goals.
- Adhered to all local, state, and federal regulations related to safety standards.
- Planned event timelines, coordinating schedules to ensure smooth execution on-site.
Homemaker
Self
Gorham, ME
05.2018 - 11.2023
Private Nanny
Tiffani Arsenault
Milan, NH
06.2017 - 05.2019
- Provided attentive care to children, ensuring safety and well-being.
- Managed household tasks like laundry, meal prep, and light cleaning.
General Manager
Pizza Hut
Gorham, NH & North Conway, NH
02.2005 - 06.2017
- Successfully managed day-to-day operations of the restaurant.
- Led and motivated a team of employees, ensuring a positive work environment
- Resolved customer concerns promptly, maintaining a high level of customer satisfaction
- Implemented training programs that enhanced staff performance and productivity.
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and hired qualified staff for open positions.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
Education
Certificate of Medical Billing And Coding -
White Mountain Community College
05-2018
Skills
- Leadership
- Team Management
- Customer Service
- Inventory Management
- Problem-Solving & Adaptability
- Communication
- Health and Safety Compliance
- Time Management
- Quality Control
- P&L Management
- Schedule Management
- Workflow Planning
- Team Training and Development
- Administrative Skills
- Leadership and Team Building
- Communication Skills
Certification
Certificate of Medical Billing and Coding
Timeline
Event Manager
CDS
10.2023 - Current
Homemaker
Self
05.2018 - 11.2023
Private Nanny
Tiffani Arsenault
06.2017 - 05.2019
General Manager
Pizza Hut
02.2005 - 06.2017
Certificate of Medical Billing And Coding -
White Mountain Community College