Christephor Singh
Schenectady,NY
Summary
Adept at enhancing patient care and PCT training programs, I leveraged my expertise in healthcare regulations and teaching strategies at Ellis Hospital to elevate trainee success and ensure excellence in clinical supervision. My background also includes boosting customer satisfaction at Wireless Hope, showcasing my strong ethical practice and quality improvement skills.
Overview
3
3
years of professional experience
Work History
PCT
Ellis Hospital
12.2023 - 12.2024
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
- Improved trainee learning outcomes with tailored instructional materials and teaching methods for diverse learning styles.
- Ensured a safe and supportive learning environment by enforcing strict adherence to clinical policies and procedures.
Customer Service
Wireless Hope
05.2022 - 11.2023
- Developed strategies based on feedback to optimize customer satisfaction.
- Improved customer service levels with timely and accurate demand forecasts.
- Enhanced customer service through social media, addressing queries and concerns.
- Enhanced dining experience by providing exceptional customer service to patrons.
Education
High School Diploma -
Schenectady High School
Schenectady, NY08.2022
Skills
- Teaching strategies
- Healthcare regulations
- Ethical practice
- Clinical supervision
- Quality improvement
- Cultural history
- Managing simulation equipment
- Patient safety
Timeline
PCT
Ellis Hospital
12.2023 - 12.2024
Customer Service
Wireless Hope
05.2022 - 11.2023
High School Diploma -
Schenectady High School
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