Christhian D Martínez Soto
West Columbia,United State
Summary
Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 1 years and 1 mounts of experience with nationwide airline services company. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Ramp agent position. Ready to help team achieve company goals. Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills.I have over 1 year of experience in warehouse DHL company Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking DHL warehouse team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Dispatch and unloading/ loadingProven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 1+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting DHL customers. Industrious inventory management and planning professional offering 1 year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays. In addition to this I was a truck driver helper of Ricoh Puerto Rico with 10 mouth of experience
Delivering Printer and Photocopiers in the all island of Puerto Rico
Overview
2
2
years of professional experience
Work History
Truck Helper
Ricoh Puerto Rico
Royal Industrial Park, Barrio Palmas, Cataño, 00962, Puerto Rico
08.2023 - 05.2024
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Provided support during driver breaks as needed, helping maintain punctual schedules throughout each shift.
- Assisted drivers in navigating congested traffic areas safely, reducing travel time between stops.
- Completed daily inventory checks to maintain accurate records of products delivered and returned by customers.
- Assisted with loading and unloading trucks for efficient delivery times.
- Supported driver''s focus on the road by managing paperwork, updating logs, and confirming delivery information.
- Kept vehicles clean both inside and out, preserving their appearance for professional presentation to customers.
- Managed challenging weather conditions or unexpected obstacles with patience and adaptability to ensure successful deliveries.
- Increased route efficiency through effective communication with dispatchers and drivers.
- Developed strong relationships with regular customers for increased loyalty and repeat business.
- Contributed to fuel conservation initiatives by assisting with proper load distribution in the truck.
- Collaborated with drivers to navigate routes effectively for timely deliveries.
- Ensured cargo security during transport by regularly checking straps, chains, or other securing devices.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Ramp Agent/ Warehouse Lead
GMD Airline Services
Aeropuerto Internacional Luis Muñoz Marín/Carolina Puerto Rico
05.2022 - 06.2023
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Revised and developed procedures to reduce risk and achieve compliance.
- Managed merchandise inventory transactions.
- Kept detailed records of inventories and merchandise inventory transactions.
Warehouse Lead
DHL
Aeropuerto Internacional Luis Muñoz Marín Puerto Rico
05.2022 - 06.2023
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Used hand-held scanners and physical logs to accurately track item movements.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Maintained top performance standards while working in hot warehouse environment.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Performed inventories and stocked new equipment and Product.
Education
Information Technology
Escuela Superior Eladio Rivera Quiñones
Loiza Puerto Rico 05.2022
Skills
- Agent Coordination
- Aviation and Transportation
- Pushback and Towing
- Aircraft Loading and Unloading
- Loading and Unloading
- Operational Efficiency
- Item Transport
- Ramp Service
- Sorting and Labeling
- Baggage Oversight
- Workload Management
- Aircraft Tug Operation
- Customer Experience
- Service Quality
- New Agent Training
- Vehicle Operations
- Aircraft Safety Checks
- Customer Satisfaction
- Arrival Procedures
- Team Goals
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Truck Helper
Ricoh Puerto Rico
08.2023 - 05.2024
Ramp Agent/ Warehouse Lead
GMD Airline Services
05.2022 - 06.2023
Warehouse Lead
DHL
05.2022 - 06.2023
Information Technology
Escuela Superior Eladio Rivera Quiñones