Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline

Eva Lozoya

79045,Texas

Summary

I am a friendly people person who likes to get get my job done as soon as possible in a professional manner. I am honest about everything, and I don't like to sugar coat my words in any situation. Efficient Ticket Agent with 5 years of experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Established methods for streamlining ticket sales and cashier operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bilingual customer response position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Bus Station Ticket Clerk

Bonnie Rhodes
  • Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Provided schedule, routing and fare information to assist customers with ticket purchases.
  • Directed passengers to correct loading gates or areas for departures and connections. I also received and sent packed having to figure out the route and correct fee to ship the packages to their destination.

Healthcare Assistant

Jordans Home Health
79045, Texas
02.2017 - 08.2020
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
  • Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.

Education

Hereford High School, Hereford, TX
03.1985
  • Completed professional development in Interpersonal Communication

Skills

  • Special Needs Assistance
  • Agent Assistance
  • Fare and Fee Calculations
  • Ticket Authenticity Verification
  • Agent Coordination
  • Patron Relations
  • Problem Sensitivity
  • Ticket Selling
  • Facility Cleaning
  • Customer Loyalty
  • Active Listening
  • Closing Procedures
  • Client Service
  • Special Assignments
  • Reading Comprehension
  • Bank Deposits
  • Service Quality
  • Administrative Support
  • Invoice Preparation
  • Customer Transactions
  • Efficient Service
  • Creative Solutions
  • Sanitation Practices
  • Customer Needs Assessments
  • Critical Thinking
  • Cash Control
  • Maintaining Clean Work Areas
  • Project Requirements
  • Personnel Management
  • Telephone Etiquette
  • Customer Queries and Response
  • Access Monitoring and Control
  • Cash Drawer Management
  • Visual Evaluations
  • Checking and Weighing Baggage
  • Outbound Calls
  • Call Answering and Routing

Affiliations

I was a Chairman for several Organizations to raise money for each organization. I was also a trusty for the Eagles women's affiliation.

For the American Legion, I was one of a small group who found ways to raise money for the Legion.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Healthcare Assistant - Jordans Home Health
02.2017 - 08.2020
Bus Station Ticket Clerk - Bonnie Rhodes
Hereford High School - ,

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Eva Lozoya