Christhy Palmer
Chicago,IL
Summary
Dynamic professional with extensive experience at Popeyes Louisiana Chicken, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and resolving customer complaints, fostering loyalty. Skilled in cash handling and inventory management, demonstrating adaptability and a commitment to excellence in fast-paced environments.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
2026
2026
years of professional experience
Work History
Home Care Provider
Home Healthcare Plus
2017 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Provided companionship and emotional support to foster a positive environment for clients.
- Maintained accurate records of client care and progress to ensure continuity of services.
- Demonstrated adaptability by responding to changing client needs and preferences promptly.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Manager
Popeyes Louisiana Chicken
2011 - 2016
- Streamlined processes through data analysis, resulting in increased efficiency across departments.
- Evaluated performance metrics to identify areas for operational enhancement and cost reduction.
- Fostered a collaborative team environment, promoting open communication and knowledge sharing.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed senior-level personnel working in marketing and sales capacities.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Cashier
Popeyes Chicken
1999 - 2011
- Led cross-functional teams to optimize operational workflows and enhance productivity.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention.
- Mentored staff on best practices in project management and process improvement techniques.
- Coordinated resource allocation to ensure alignment with organizational goals and objectives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during daily reconciliations.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area, promoting safety and efficiency.
- Trained new staff on register operations and customer service protocols.
- Implemented best practices for inventory management during checkout processes.
- Resolved customer complaints swiftly, fostering loyalty and satisfaction.
- Collaborated with team members to improve workflow and reduce wait times at registers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Orr High School
Chicago, ILSkills
- Customer service
- Cash handling
- Cash register operation
- Customer complaint resolution
- Guest services
- Cash management
- Product knowledge
- Customer focus
- Payment processing
- Cash handling expertise
- Customer inquiries
- Refund handling
- Up-selling techniques
- Customer relationship management (CRM)
- Drawer management
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- POS system operation
- Inventory management
- Payment collection
- Merchandise restocking
- Data entry proficiency
- Retail merchandising
- Product merchandising
- Product recommendations
- Strong numeracy
- Financial shortage analysis
- Account management
- Time management
- Attention to detail
- Basic math
- Customer assistance
- Cleaning and sanitizing
- Adaptable and flexible
- Team collaboration
- Cash handling and management
- Order taking
- Relationship building
- Team leadership
- Cash register systems
- Cash register operations
- Employee training
- Product restocking
- Customer transactions
- Training and mentoring
- Refunds and exchanges
- Inventory stocking
- Service minded
- Cash drawer balancing
- Coin and currency counting
Timeline
Home Care Provider
Home Healthcare Plus
2017 - Current
Manager
Popeyes Louisiana Chicken
2011 - 2016
Cashier
Popeyes Chicken
1999 - 2011
High School Diploma -
Orr High School