Christi Chalmers
Allen,TX
Summary
Behavioral Health professional with 7+ years of admissions, and medical records experience. Skilled in maintaining accurate patient medical and mental health records in both inpatient and outpatient behavioral health facilities. Proficient in HIPAA compliance, ROI processing, documentation audits, and EHR/EMR systems. Proven ability to manage record requests, verify authorizations, and collaborate with providers to ensure complete and compliant documentation.
Overview
8
8
years of professional experience
Work History
Intake-BHT
Altra Healthcare LLC
Tucson, AZ
01.2024 - Current
- Maintained accurate patient records using electronic health systems.
- Collaborated with multidisciplinary teams to develop care plans.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
Admissions Medical Records
Buena Vista Recovery
Tucson, Arizona
11.2020 - 01.2022
- Organized, filed, and maintained patient medical and mental health records in both paper and electronic formats, following clinic policy and healthcare regulations.
- Verified authorizations for sharing mental health records, including consent forms and legal documentation.
- Processed ROI requests within required timeframes, ensuring compliance with HIPAA, state, and Joint Commission standards.
- Logged all incoming and outgoing record requests and issued denial notifications when applicable.
- Conducted routine self-audits to ensure completeness, accuracy, and compliance with regulatory standards.
- Collaborated with therapists, psychiatrists, and case managers to ensure timely documentation completion.
Intake-PCT
Community Bridges Inc.
Benson, Arizona
11.2017 - 10.2020
- Maintained confidential patient documentation, including intake paperwork, treatment plans, and progress notes.
- Supported patient intake process, verifying authorization forms and ensuring documentation compliance.
- Assisted with medical record requests from patients, providers, insurance companies, and attorneys.
- Provided administrative support to behavioral health team, including scheduling, data entry, and record management.
Education
Bachelor of Arts - Psychology
University of Maine At Presque
Projected Graduation 01-26 08.2025 - 09.2025
Certificate - Certified Nursing Assistant
Springpack Healthcare TX
05.2025 - 05.2025
Skills
- Electronic Health Records (EHR) Systems
- HIPAA & Joint Commission Compliance
- Records Management (Electronic & Paper)
- ROI (Release of Information) Processing
- Behavioral Health Documentation
- Patient Intake & Discharge Records
- Documentation Audits & Quality Assurance
- Microsoft Office Suite (Word, Excel, Outlook)
- Interdisciplinary Team Collaboration
Timeline
Bachelor of Arts - Psychology
University of Maine At Presque
08.2025 - 09.2025
Certificate - Certified Nursing Assistant
Springpack Healthcare TX
05.2025 - 05.2025
Intake-BHT
Altra Healthcare LLC
01.2024 - Current
Admissions Medical Records
Buena Vista Recovery
11.2020 - 01.2022
Intake-PCT
Community Bridges Inc.
11.2017 - 10.2020