Detail-oriented and knowledgeable department assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
24
24
years of professional experience
Work History
Assistant Billing and Insurance Manager
Orthopedic Solutions
11.2022 - Current
Created and updated patient records and files to maintain current, accurate and compliant documentation.
Produced highly accurate patient records to support nursing staff and physicians.
Obeyed sensitive and confidential records guidelines to comply with HIPPA regulations.
Scheduled surgeries at multiple surgery centers for three providers.
Obtained prior authorization and created estimates prior to scheduled surgeries.
Coordinated clinic and surgery schedules to meet access service levels for elective surgery.
Greeted patients in with friendliness and professionalism.
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Delivered top-notch support to office staff, promoting excellence in office operation
Department Assistant
Stillwater Surgery Center
06.2016 - 11.2022
Created and updated patient records and files to maintain current, accurate and compliant documentation.
Produced highly accurate patient records to support nursing staff and physicians.
Obeyed sensitive and confidential records guidelines to comply with HIPPA regulations.
Coordinated clinic and surgery schedules to meet access service levels for elective surgery.
Greeted patients in with friendliness and professionalism.
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Delivered top-notch support to office staff, promoting excellence in office operations.
Medical Assistant
Parsons Pediatrics
01.2014 - 05.2016
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as vital signs and weight.
Obtained patient medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized examination rooms and medical equipment.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Prepared initial patient charts for admission.
Office Assistant
Labette Center for Mental Health
05.2007 - 05.2013
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with patients by phone, email, or in-person to provide information.
Welcomed patients and alerted staff to arrivals of scheduled appointments.
Executed record filing system to improve document organization and management.
Medical transcription including being able to transcribe with latest voice recognition technology and reviewing and editing transcribed reports or dictated material for errors in spelling, grammar, clarity, and consistency.
Deputy Court Clerk
Payne County Court Clerk
03.2001 - 05.2006
Responded to in-person and telephone requests for information from public, attorneys, and other involved parties.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Documented exhibits admitted during hearings.
Maintained court dockets and updated disposition of cases after court hearings and trials.
Responded to inquiries from public regarding court appearance, trial dates, judicial procedures, and fines.
Prepared and issued marriage licenses and passport applications.