Christi Jay
Abilene,Texas
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
29
29
years of professional experience
Work History
Chief Financial Officer
Texas Media Inc
Abilene, Texas
01.2012 - Current
- Led all financial functions for a growing advertising agency, managing budgeting, forecasting, cash flow, and day-to-day accounting operations.
- Built and implemented scalable financial systems, processes, and internal controls to support rapid growth.
- Collaborated with founders on strategic planning, pricing models, and business development initiatives to align financial goals.
- Oversaw client billing, revenue tracking, and project profitability analysis, enhancing margins and cash flow.
- Negotiated vendor contracts and managed banking relationships to control costs and strengthen financial stability.
- Managed accounts payable/receivable, payroll, tax filings, and compliance in a fast-paced, lean environment.
- Collaborated with department heads to optimize cost management practices.
- Delivered data-driven insights for hiring decisions, resource allocation, and long-term growth strategy.
Chiropractic Office Manager / Insurance Billing Specialist
Action Chiropractic Clinic
Abilene, Texas
01.2002 - 01.2015
- Oversaw insurance verification, claims submission, payment posting, and accounts receivable to maintain accurate revenue cycle management.
- Resolved claim denials and appeals, reducing outstanding balances and improving reimbursement timelines.
- Managed billing systems, maintained patient records, and ensured HIPAA compliance.
- Directed daily operations of medical office, ensuring efficient workflow and regulatory compliance while enhancing patient service.
- Supervised front desk and administrative staff, coordinated scheduling, and managed provider calendars to maximize patient volume.
- Prepared financial reports and monitored office expenses to support practice growth through effective administrative leadership.
Trauma Technician
Hendricks Medical Center
Abilene, Texas
01.2000 - 01.2002
- Delivered direct patient care in a Level III Trauma Center, supporting physicians and nurses in the assessment, stabilization, and treatment of emergency and trauma patients.
- Assisted with trauma activations, conducted critical injury assessments, and performed follow-up evaluations to ensure comprehensive trauma care, including splinting, wound care, and hemorrhage control.
- Monitored vital signs, performed EKGs, conducted phlebotomy, and set up IVs while ensuring accurate documentation in EMR.
- Maintained trauma bays and equipment readiness, adhering to strict infection control and patient safety protocols in fast-paced environment.
Chiropractic Assistant /Front Office person
West Texas Back Clinic
01.1997 - 01.2000
- Managed daily operations of busy chiropractic office, optimizing patient flow and delivering high-quality customer service.
- Scheduled appointments, verified insurance benefits, processed payments, and maintained accurate electronic patient records.
- Resolved patient inquiries and concerns promptly, improving patient satisfaction and fostering loyalty.
- Assisted chiropractor with patient care by preparing treatment rooms, setting up therapy equipment, and supporting therapeutic procedures.
- Maintained office inventory, ordered supplies, and ensured compliance with healthcare regulations and HIPAA standards.
Education
GED -
Cooper High School
Abilene, TX05-1986
Skills
- Strategic Financial Management
- Financial forecasting
- Budget oversight
- Cost control
- Project profitability analysis
- Vendor management
- Analytical thinking
Volunteer Experience
- Abilene Chamber of Commerce
- Abilene Cancer Society
- Abilene Military Affairs
- Abilene Freedom Foundation
- New Horizons
References
Available upon request
Timeline
Chief Financial Officer
Texas Media Inc
01.2012 - Current
Chiropractic Office Manager / Insurance Billing Specialist
Action Chiropractic Clinic
01.2002 - 01.2015
Trauma Technician
Hendricks Medical Center
01.2000 - 01.2002
Chiropractic Assistant /Front Office person
West Texas Back Clinic
01.1997 - 01.2000
GED -
Cooper High School