CHRISTI NOTHSTEIN
Orefield,PA
Overview
36
36
years of professional experience
Work History
Patient Care Assistant
St. Luke’s University Health Care Network
Allentown, PA
02.2024 - Current
- Measure and record vital signs; obtain EKG’s, perform glucometry and intake/output measurements
- Perform phlebotomy and specimen collection per protocol
- Utilize Epic to document all assigned responsibilities and follow treatment plans as directed by licensed personnel
- Provide patient hygiene, toileting, catheter care, and assistance with meals
- Mobilize and transfer patients using proper body mechanics and assistive devices
- Monitor patient comfort and safety; communicate changes in condition to unit team
- Communicate with the care team including physicians, nurses, physical therapy, occupational therapy
- Orient new staff
- Maintain professional development through in-services, competencies
- Float to other units as needed per hospital policy
- CPR Certification
Realtor
Berkshire Hathaway, Fox & Roach Realtors
Lehigh Valley, PA
06.2015 - 01.2024
- 2017 Berkshire Hathaway, Fox & Roach Realtors Rookie of the Year
- Berkshire Hathaway Home Services National BEST award for going above and beyond for my clients
- Developed a robust client base by leveraging innovative marketing strategies and personal referrals.
- Provided comprehensive education to clients regarding housing market dynamics and property transactions.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Evaluated property market conditions to assist clients in making informed real estate decisions.
- Ensured effective communication among agents, buyers, sellers, and legal professionals throughout transactions.
- Executed promotional efforts for properties using online platforms and organized open houses.
- Utilized local insights to appraise properties and establish competitive pricing strategies.
- Oversaw all administrative aspects of real estate transactions from initiation to completion.
- Worked closely with mortgage brokers and inspectors to facilitate seamless transaction execution.
President, Owner
Gold Medal Carwash
Schnecksville, PA
10.2004 - 04.2022
- Operated and oversaw 24-hour self-serve car wash for over 16 years, consistently exceeding profit projections.
- Managed all aspects of business operations, including business plan drafting and site development.
- Ensured compliance with safety regulations for equipment, supplies, and chemicals in each car wash bay.
- Performed daily cleaning duties to maintain a pristine facility.
- Developed marketing strategies to increase customer traffic and expand service offerings.
- Monitored financial operations, including annual budgets, payroll, and accounts receivable/payable.
- Maintained high work quality by addressing customer feedback and implementing service standards.
- Resolved customer dissatisfaction through proactive listening and effective problem-solving.
Business Manager
Guardian Sports
Lehigh Valley, PA
01.2000 - 07.2004
- Developed and nurtured relationships with clients to enhance business opportunities.
- Created and negotiated contracts to secure favorable terms.
- Managed day-to-day operations, including file maintenance, logbooks, and correspondence.
- Coordinated travel accommodations to ensure timely arrangements.
- Maintained calendar to optimize scheduling and appointments.
- Prepared all invoices and correspondence for efficient communication.
- Oversaw financial aspects, including budgeting, payroll, and accounts receivable/payable.
- Handled tax preparation to ensure compliance with regulations.
Special Unit Claims Team Leader/Customer Service Representative
Prudential Insurance, AARP
Lehigh Valley, PA
07.1990 - 06.1997
- Supervised daily operations for a team of 12 employees, ensuring productivity standards were met.
- Coached employees in claim review, analysis, investigation, and resolution.
- Processed insurance claims by evaluating customer policies against submitted claims.
- Investigated claims to verify accuracy and legitimacy.
- Communicated with customers to provide updates and gather necessary information.
- Assisted customers with inquiries regarding health insurance benefits.
- Conducted in-person meetings with customers to explain available insurance options.
Education
Nursing Diploma -
St. Luke’s School of Nursing
Bethlehem, PA08.2026
Health Sciences ADN -
Lehigh Carbon Community College
Schnecksville, PA08.2024
Business Management -
University of Maryland Global Campus
Adelphi, MD01.2002
Clinical Hours
- St. Luke’s Bethlehem, Anderson, Gerontology, 70 hours
- St. Luke’s Bethlehem, Pediatrics, 70 hours
- St. Luke’s Bucks, Women’s and Baby, 70 hours
- St. Luke’s Allentown, Bethlehem, Anderson, Med Surg, 150 hours
Certifications Skills
- CPR Certification
- Computing skills including EPIC, Outlook, Excel, Word, Google Suite
- Strong work ethic, Interpersonal skills, Excellent customer service and interpersonal communication skills, Compassionate, Proven leadership, Time management, Conflict resolution, Advanced negotiation skills, Organizational skills, Problem solving, Ability to perform in fast-paced high pressure environments, Relationship building, Adept and resourceful.
Timeline
Patient Care Assistant
St. Luke’s University Health Care Network
02.2024 - Current
Realtor
Berkshire Hathaway, Fox & Roach Realtors
06.2015 - 01.2024
President, Owner
Gold Medal Carwash
10.2004 - 04.2022
Business Manager
Guardian Sports
01.2000 - 07.2004
Special Unit Claims Team Leader/Customer Service Representative
Prudential Insurance, AARP
07.1990 - 06.1997
Nursing Diploma -
St. Luke’s School of Nursing
Health Sciences ADN -
Lehigh Carbon Community College
Business Management -
University of Maryland Global Campus