Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laquita Boyd

Memphis,TN

Summary

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 8 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Patient Care Assistant

Trezevant Manor
Memphis, TN
07.2019 - 04.2023


  • Assisted 12 patients with ADL’s, including hygiene. Managed bed to chair transfers, and bed turns for at least 80% of patients.
  • Implemented group activities such as (movie nights, games, hobbies).
  • Followed the practice for patient care, ensuring patient safety with 0 incidents.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.

Patient Account Representative

Randstad
Memphis, TN
01.2015 - 08.2017
  • Responded to customer inquiries and provided detailed account information.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Entered client details and notes into system for interdepartmental access and review.
  • Check in patients. Verifies personal and insurance information and input in electronic health record

Call Center Representative

Pizza Hut
Bartlett, TN
04.2012 - 01.2015
  • Handle 50+ costumers interaction per day, giving detailed, personalized, friendly, and polite service to insure customer satisfaction.
  • Memorized all company products and services to able to answer customer questions quickly and efficiently.
  • Collect source data such as names, addresses, phone numbers, and credit card information for over 1,000 customers.

Education

Bachelor Of Business Administration - Healthcare

Strayer University
Memphis, TN
09.2022 - Current

High School Diploma -

Frayser High School
Memphis, TN
08.2009 - 05.2012

Certificate Of Completion - Nursing Assistance

Career Academy
Memphis, TN
04.2022 - 05.2022

Skills

Verbal and written communication

undefined

Timeline

Bachelor Of Business Administration - Healthcare

Strayer University
09.2022 - Current

Certificate Of Completion - Nursing Assistance

Career Academy
04.2022 - 05.2022

Patient Care Assistant

Trezevant Manor
07.2019 - 04.2023

Patient Account Representative

Randstad
01.2015 - 08.2017

Call Center Representative

Pizza Hut
04.2012 - 01.2015

High School Diploma -

Frayser High School
08.2009 - 05.2012
Laquita Boyd