Alli Kimberlin
St. Joseph,MO
Summary
Transport Operations Specialist with extensive experience in logistics coordination and fleet management. Focused on optimizing operations through effective route planning, real-time tracking systems, and regulatory compliance. Proven ability to collaborate in teams and adapt to changing demands, ensuring operational efficiency in high-pressure environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Patient Transport Dispatcher
Mosaic Life Care at St. Joseph - Medical Center
03.2026 - Current
- Coordinated transport schedules to ensure timely deliveries and efficient routing.
- Assisted in monitoring vehicle locations using GPS tracking systems for optimal resource allocation.
- Communicated with drivers to provide updates and address any route-related issues promptly.
- Maintained accurate records of dispatch activities and driver performance for operational review.
- Supported compliance with safety regulations by verifying vehicle and driver documentation.
- Trained new staff on standard operating procedures and use of dispatch software tools effectively.
- Enhanced operational efficiency by coordinating with drivers, dispatching vehicles, and monitoring routes.
- Collaborated with team members to streamline communication processes between dispatch and transportation crews.
- Played an active role in emergency response plans; coordinated alternative routes or adjustments as necessary during unforeseen circumstances.
Team Manager
Dairy Queen Grill & Chill
07.2022 - 04.2025
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new team members on operational procedures and company standards.
- Managed inventory levels, conducting regular stock checks to minimize waste and optimize supply.
- Implemented scheduling adjustments to enhance staff productivity during peak hours.
- Assisted in resolving customer complaints promptly, improving overall guest experience.
- Monitored food safety practices to maintain compliance with health regulations and standards.
- Collaborated with team to uphold cleanliness and organization in service areas and backroom.
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Education
Highschool Diploma -
Central Highschool
St. Joseph, MO05-2026
Skills
- Dispatch software
- Logistics coordination
- Record keeping
- Deadline management
- Data tracking
- Service quality assurance
- Deadline oriented
- Stress management
- Verbal written communication
- Customer relations
- Patient interaction
- Stress management techniques
- Documentation and paperwork
Certification
BLS - Basic Life Support Instructor
CPI - Crisis Prevention Institute Training
Timeline
Patient Transport Dispatcher
Mosaic Life Care at St. Joseph - Medical Center
03.2026 - Current
Team Manager
Dairy Queen Grill & Chill
07.2022 - 04.2025
Highschool Diploma -
Central Highschool