Christi O’Donnell
Yucca Valley,CA
Summary
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 2 year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Portola Dining Commons
Santa Barbara, CA
10.2021 - Current
- Currently trains new employees on proper food handling and safety protocols. Helps employees learn the proper preparation of food and use of hot machinery such as large dishwashers. Also outlines shift duties to keep employees informed of procedures.
- Assists upper management with daily operations to meet standards of service and quality. Previously assisted full-time cook staff with preparation of vegetables, meats, and sauces.
Shift Supervisor
KFC
Yucca Valley, CA
06.2022 - 09.2022
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Planned and managed resources to consistently meet production, quality and cost goals.
General Manager
KFC
Yucca Valley, CA
05.2021 - 09.2021
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions.
Education
Bachelor of Arts - German Language And Literature
University of California, Santa Barbara
Santa Barbara, CA06.2024
Skills
- In-depth knowledge of food processing, sanitation, and safety
- Strong interpersonal and communication skills
- POS (Point of Service) system
- Microsoft Excel and Word
Languages
German
Professional
English
Native/ Bilingual
Timeline
Shift Supervisor
KFC
06.2022 - 09.2022
Shift Supervisor
Portola Dining Commons
10.2021 - Current
General Manager
KFC
05.2021 - 09.2021
Bachelor of Arts - German Language And Literature
University of California, Santa Barbara
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