Summary
Overview
Work History
Skills
Affiliations
Accomplishments
Software
Timeline
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CHRISTI PYLE

Cedar Park

Summary

Experienced leader with over 20 years of expertise in property management and asset optimization. Adept at navigating complex business challenges with innovative solutions, consistently driving operational efficiency and financial success. Known for building strong client relationships, building cohesive team dynamic, delivering exceptional results, and excelling in high-pressure environments

Overview

12
12
years of professional experience

Work History

Senior Asset Manager

Devco Residential Group
12.2024 - Current
  • Manage a portfolio of over 12 New Construction/Rehab/Stabilized Affordable LIHTC, Tax Exempt BOND, Workforce Housing, and Senior communities in Arizona, Idaho, and Texas.
  • Collaborated with cross-functional teams to develop comprehensive business plans, driving operational excellence and maximizing profitability.
  • Enhanced portfolio performance by conducting thorough asset evaluations and identifying opportunities for growth.
  • Developed and maintained comprehensive asset management reporting systems that provided real-time data and insights for stakeholders to make informed decisions.
  • Mentored junior staff members in best practices for asset management procedures to enhance team efficiency and productivity.

Senior Regional Asset Manager

LDG Development
02.2019 - 12.2024
  • Manage a portfolio of over 25 Affordable LIHTC, Tax Exempt BOND, Workforce Housing, and Senior communities in Austin/San Antonio.
  • Oversee all phases of development, construction, lease-up, stabilization, loan conversion, and refinance.
  • Prepare asset reports, financial forecasts, and performance metrics for stakeholders, including investors, lenders, and housing agencies.
  • Coordinate annual budgets, quarterly/annual reporting, and compliance with regulatory bodies.
  • Proactively manage lease-up and stabilization strategies, delivering “boots on the ground” leadership for operational excellence.
  • Cultivate strong relationships with partners, investors, and local agencies, providing expert consultation on new development projects.

Regional Manager

CHURCHILL FORGE PROPERTIES
03.2018 - 02.2019
  • Supervise and support operations for approximately 1800 units in Austin area
  • Portfolio consisted Class B and C conventional garden style communities
  • Effectively motivate, instruct, and supervise over 60+ employees
  • Instrumental in initiating and facilitating full interior rehab program on 4 communities that resulted in 18% rent increase
  • Prepared accurate monthly financial and operating reports for owners, lenders, investors that included detailed variance report
  • Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance
  • Forecasted sales and established processes to achieve sales objectives and related metrics

Regional Manager

NORTHLAND INVESTMENT CORPORATION
11.2014 - 03.2018
  • Supervised and supported operations for approximately 3300 units in Austin area
  • Portfolio consisted Class A and B conventional garden style communities
  • Effectively motivate, instruct, and supervise over 60+ employees
  • Worked with Construction Department and Property Owners to launch and facilitate portfolio renovations that consisted of exterior and interior improvements
  • Coordinated lease-up efforts on challenging community by establishing and executing marketing plan with sales strategies and retention efforts that resulted in 10% increase in occupancy and 5% increase in NOI growth which has stabilized community from Q42014 to current
  • Prepared accurate monthly financial and operating reports for owners, lenders, and investors that included detailed variance report
  • Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance

Director of Operations

IMT RESIDENTIAL
11.2012 - 11.2014
  • Supervised and supported operations for 2044 units in Austin area
  • Portfolio was comprised of unique core plus group of Class A properties centralized with one town center
  • Effectively motivated, instructed, supervised over 60+ employees
  • Worked with Construction Team and Property Owners to launch and facilitate portfolio renovations that consisted of complete exterior and interior improvements
  • Implemented "Renewal/Customer Service Program" to establish contact with customers and improve relationships with residents
  • This resulted in 50% increase on Apartment Ratings.com and 10% increase with Satisfact Surveys
  • Coordinated lease up efforts established, and executed marketing plans with Marketing and Leasing Team that resulted in meeting and/or exceeding monthly occupancy and income goals
  • Prepared accurate monthly financial and operating reports for owners, lenders, and investors that included detailed variance report

Skills

  • Complex problem solving
  • Operations Analysis
  • Client Relations
  • Portfolio Management
  • Market forecasting
  • Strategic planning and execution
  • Financial performance understanding
  • Performance Analysis
  • Relationship building
  • Coaching and mentoring
  • Self-Motivated
  • Organization and Time Management
  • Process implementation
  • Budget forecasting

Affiliations

Certified Apartment Property Supervisor (CAPS) Austin Apartment Association -Education Committee Chair 2016-2017 -Austin Supervisors Council Chair 2017-2018 -Board of Directors 2016-2019 - Leadership Lyceum Graduate - 2016

Accomplishments


  • Transition 12 communities through lease up to permanent financing from 2020-2024
  • Developed and implemented multiple processes for quarterly site inspections, financial variance tracking, addressing construction pending issues, and identifying funding needs, improving oversight and operational efficiency tracking
  • Developed and implemented processes to reduce delinquency and minimize bad debt during COVID-19, achieving 92%+ collections and strengthening financial stability in challenging conditions

Software

 Word, Excel, PowerPoint, Outlook Mail, OneSite, Yardi, Real Page, FOCUS, MPlus, Rent Roll, AMSI, Esite, Entrata, Paradigm, MRI, Nexus, MRI, PopCard, LRO, Ops Technology, Satisfacts, Knock, ProfitStars,and NPS.

Timeline

Senior Asset Manager

Devco Residential Group
12.2024 - Current

Senior Regional Asset Manager

LDG Development
02.2019 - 12.2024

Regional Manager

CHURCHILL FORGE PROPERTIES
03.2018 - 02.2019

Regional Manager

NORTHLAND INVESTMENT CORPORATION
11.2014 - 03.2018

Director of Operations

IMT RESIDENTIAL
11.2012 - 11.2014
CHRISTI PYLE