Christi Rich
West Frankfort,IL
Summary
Motivated, personable business professional with college degree and a successful 20-year track record of experience. Adept at managing budgets, payroll, invoicing, and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Talent for multi-tasking and for quickly mastering new skills. Diplomatic and tactful with customers and employees in high stress environments. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent audit requirements. Flexible, versatile, and able to work well under pressure. Strong team-building and mentoring skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Church Administrator
Main Street Baptist Church
07.2012 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed payroll for employees as well as independent contractors and maintained detailed records of procedures.
- Tracked tax-deductible contributions as well as non-deductible receipts for church-run programs.
- Reported financial data and updated financial records in ledgers and journals.
- Completed tax forms in compliance with legal regulations.
- Directed administrative and secretarial support for pastors, program directors, and volunteers at church.
- Published, printed, and mailed informative, prayerful newsletters to church members and leadership team.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Created and updated membership rosters, church documents, and basic reports.
- Supported a church-run daycare with payroll, budgeting, and expense monitoring.
Assistant Branch Manager
JPMORGAN CHASE
10.1999 - 06.2012
- Began as a part-time teller in the drive thru and was promoted after college graduation to Assistant Branch Manager.
- Supervised a staff of up to 12 tellers, ensuring compliance with procedures to minimize risk of loss.
- Maintained and balanced a cash drawer of up to $50,000.
- Achieved perfect scores on surprise internal audits performed by corporate office to ensure high standards of fiscal control and loss prevention.
- Collaborated with tellers, relationship bankers, and branch manager to exceed sales goals.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns to maintain high customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Demonstrated knowledge of branch financial products, loans, and lines of credit.
- Built rapport with account holders by reaching out with product recommendations and account updates.
Education
Bachelor of Business Administration - Management
BAYLOR UNIVERSITY
WACO, TX2001
No Degree - General Studies
Collin College
McKinney, TXSkills
- Accounting/Bookkeeping
- Payroll
- Report Prep/Analysis
- Written Correspondence
- Computer/10-key Skills
- Customer Service
- Scheduling
- Marketing & Sales
- Front-Office Operations
- Employee Relations
Certification
- Certified Church Administrator, The Church Network - July 2020
Timeline
Church Administrator
Main Street Baptist Church
07.2012 - Current
Assistant Branch Manager
JPMORGAN CHASE
10.1999 - 06.2012
Bachelor of Business Administration - Management
BAYLOR UNIVERSITY
No Degree - General Studies
Collin College
- Certified Church Administrator, The Church Network - July 2020
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