Christi Scott
Arcadia,Florida
Summary
Business professional with thirty plus years of management and administrative experience. Seeking to leverage acquired knowledge & work experience to effectively fill the posted position. A dedicated worker aiming to help achieve company goals & take on more responsibility as quickly as possible.
Overview
31
31
years of professional experience
Work History
Carlisa Family Medical and Aesthetics
06.2023 - 07.2024
- Adhering to policies & and procedures
- Accurately entered every received patient information into software
- Handle all customer communications and services
- Manage all ordering and shipping of products
Contract Administrator / Scheduler / Window Coordinator
Storm Smart LLC
11.2022 - 06.2023
- Company Overview: Fort Myers, FL
- Perform regular data entry and maintenance
- Enter and update customer information, contact information
- Maintain open communication with customers out onboarding, ordering process and completion
- Submit documents for permitting and inspections
- Create design calculations for wind loads
- Maintain data quality control, verifying customer information and CRM records
- Verify accurate data entry from cross-referencing contracts and customer information
- Monitor escalated customer to ensure customer relations improves
- Order service products quickly and efficiently
- Maintain constant records of progress in Salesforce
- Schedule new installations and Service repair
- Fort Myers, FL
Riding Academy Manager
Blue Ridge Harley-Davidson
03.2021 - 02.2022
- Company Overview: Hickory, NC
- Adhering to policies & preparing for quarterly audits
- Scheduling & continual training of students, up to 32 at one time
- Manage staff of 10 & oversee department budget per dealership
- Achieved a 300% growth in the number of customers for my department in less than 2 months
- Increased customer sale contributions from $900k to over 3 million in one year
- In the process of building new full-size ranges to increase growth by another 100% of current numbers
- Managing the start of a new Riding Academy for second dealership
- Manage all communications with students solely
- Hickory, NC
Riding Academy Manager
Bert’s Black Widow Harley-Davidson
03.2017 - 03.2021
- Company Overview: Port Charlotte, FL
- Adhering to policies & preparing for quarterly audits
- Scheduling & continual training of students, up to 32 at one time
- Manage marketing staff of 10 & oversee department budget per dealership
- Achieve a #1 status out of 634 dealerships worldwide with my department in both dealerships in less than 9 months
- Port Charlotte, FL
Shipping/Receiving & Sales
Eli’s Western Wear
12.2015 - 12.2016
- Company Overview: Arcadia, FL
- Assist managers in meeting goals and expectations of customers
- Assist managers in purchasing & budgeting
- Assist quality control manager in checking all orders entering and exiting the building
- Accurately entered every received unit into software
- Track and follow up on incomplete orders
- Prepare outbound 3rd party shipping
- Prepare completed orders for outbound shipment or direct delivery
- Run reporting as requested
- Arcadia, FL
Education
Esthetics - Facials, Waxing, Body Services, Ultra-sonic scrubbers, Lash and Brow services, Microneedling, Dermaplaning
Florida Academy
Ft. Myers, FL08.2022
Emergency Medical Technician Certification - IV Therapy Certification, CEVO 3 Ambulance Training (EVOC)
South Florida Community College
Fort Myers, FL02.2012
Nail Technician Certification - Acrylics, Full sculptures, Tips, Manicures, Pedicures
Charlotte Vo Tech
Port Charlotte, FL07.1987
Skills
- Superior communication skills
- Organized & detail-oriented leader
- Quick books Online & Data entry
- Effective management of staff
- Proficient speaking & writing
- Proficient in Google Docs
- Proficient in SalesForce
- Proficient in Excel
Timeline
Carlisa Family Medical and Aesthetics
06.2023 - 07.2024
Contract Administrator / Scheduler / Window Coordinator
Storm Smart LLC
11.2022 - 06.2023
Riding Academy Manager
Blue Ridge Harley-Davidson
03.2021 - 02.2022
Riding Academy Manager
Bert’s Black Widow Harley-Davidson
03.2017 - 03.2021
Shipping/Receiving & Sales
Eli’s Western Wear
12.2015 - 12.2016
Emergency Medical Technician Certification - IV Therapy Certification, CEVO 3 Ambulance Training (EVOC)
South Florida Community College
Nail Technician Certification - Acrylics, Full sculptures, Tips, Manicures, Pedicures
Charlotte Vo Tech
Esthetics - Facials, Waxing, Body Services, Ultra-sonic scrubbers, Lash and Brow services, Microneedling, Dermaplaning
Florida Academy
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