Christi White
receptionist
Humboldt,TN
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
15
15
years of professional experience
Work History
Receptionist
Fast Pace Urgent Care
Humboldt, TN
02.2017 - Current
- Managed patient check-in and appointment scheduling to enhance office efficiency.
- Communicated effectively with patients to address inquiries and ensure a positive experience.
- Coordinated with medical staff to relay important information regarding patient needs.
- Maintained accurate patient records in compliance with HIPAA regulations.
- Trained new reception staff on office protocols and customer service best practices.
- Developed and maintained strong relationships with patients to foster repeat visits and loyalty.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Phlebotomist
Plasma Biological Services
Jackson , Tn
2017 - 02.2017
- Collected blood samples efficiently while adhering to safety protocols and best practices.
- Prepared specimens for laboratory analysis, ensuring proper labeling and documentation.
- Assisted in training new staff on phlebotomy techniques and safety measures.
- Maintained equipment cleanliness and functionality, reporting any issues promptly.
Education
No Degree - Phlebotomy
Jackson State Community College
Jackson, TNSkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Data entry
- Communication
- Medical records handling
- Multitasking Abilities
- Customer service
- Phlebotomy technician
Timeline
Receptionist
Fast Pace Urgent Care
02.2017 - Current
Phlebotomist
Plasma Biological Services
2017 - 02.2017
No Degree - Phlebotomy
Jackson State Community College