Christian Aguirre
Denver,CO
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
3
3
years of professional experience
Work History
Operations Manager
LAZ Parking Denver International Airport
Denver, CO
03.2024 - Current
- Directed over 170 employees at Denver International Airport parking garages, optimizing weekly schedules to enhance operational efficiency.
- Increased overall productivity of parking operations by devising strategic shift allocations and training programs.
- Analyzed financial performance metrics to optimize budget allocation.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
- Recruited, hired, and trained crew members on the application of projects, customer relations, and customer service.
- Developed key performance indicators to measure effectiveness of operational processes.
- Supervise timecards and payroll for employees.
Supervisor
Ace Parking
San Diego, CA
04.2022 - 04.2024
- Evaluated and optimized parking policies, resulting.
- Implemented a comprehensive training program for team members, leading to improved performance standards
- Orchestrated successful special event activities, coordinating staff performance and ensuring seamless execution, resulting in positive feedback from guests
- Implemented an automated billing system, resulting in a 50% reduction in billing errors and improving the accuracy of transactions.
- Developed a comprehensive training program for parking attendants on billing procedures.
- Conducted in-depth analysis of financial statements, audit reports, and revenue and expense data to identify areas for cost reduction and program improvement
Marketing/Sales Intern
La Jolla Discount Pharmacy
San Diego, CA
12.2021 - 04.2022
- Implemented marketing strategies to increase brand awareness, including hosting informational sessions at IVF centers and obstetrician-gynecologist offices, leading to a 25% increase in new client referrals.
- Streamlined inventory management process by implementing an automated system.
- Managed a team of cashiers and effectively trained them on customer service techniques.
Education
Business Administration -
Brigham Young University
Rexburg, Idaho04.2022
Skills
- Team Leadership
- Customer Service
- Dependable
- Efficient and Reliable Communication
- Punctual
- Adaptable
- Quick Learner
- Bilingual (Spanish and English)
- Performance reporting
- Work flow planning
- Staff management
- Staff training
Leadership Experience
Trained, evaluated, and counseled groups of both incoming and experienced volunteers.
Set accomplished weekly and long-term teaching and personal improvement goals
Conducted and attended meetings to discuss goals.
Immersed into a new culture and language to acquire new skills.
Timeline
Operations Manager
LAZ Parking Denver International Airport
03.2024 - Current
Supervisor
Ace Parking
04.2022 - 04.2024
Marketing/Sales Intern
La Jolla Discount Pharmacy
12.2021 - 04.2022
Business Administration -
Brigham Young University
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