Christian Aldana
Rogers,AR
Summary
Dynamic Team Lead with proven skills in enhancing employee training and problem-solving. Successfully improved departmental metrics by fostering collaboration and accountability within teams, ultimately driving customer satisfaction and operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Grocery Pickup Team Lead
Walmart
Rogers, AR
06.2023 - Current
- Consistently met department metrics to follow company standards to keep work flow.
- Mapping personal shopper pick path to increase efficiency of each associate.
- Holding associates accountable for not meeting company standards
- Assisting the Team when they are not able to keep the flow in control or when there is opportunity to train within the team.
- Engaged with associates to enhance collaboration and promote a unified workplace culture.
- Engaged with customers to comprehend and articulate their concerns related to online ordering systems.
Food and Consumables Team Lead
Walmart
Rogers, AR
11.2024 - 03.2026
- Analyzed gaps in online shopper work to improve customer satisfication
- Designated to Grocery but would assist other departments to help finish projects
- Executed daily tasks while proactively initiating future projects to ensure seasonal preparedness
Education
No Degree -
Arkansas HVACR Academy
Springdale, AR05-2026
High School Diploma -
Rogers High School
Rogers, AR05-2021
Skills
- Attention to detail
- Coaching and Mentoring
- Employee training
- Problem-solving
- Leadership
- Workflow management
Certification
EPA 608
Arkansas Seal of Biliteracy
Languages
Spanish
Native or Bilingual
Timeline
Food and Consumables Team Lead
Walmart
11.2024 - 03.2026
Online Grocery Pickup Team Lead
Walmart
06.2023 - Current
No Degree -
Arkansas HVACR Academy
High School Diploma -
Rogers High School