Hardworking and dependable worker with experience in physically demanding roles, inventory management, and team collaboration. Strong attention to detail. ability to lift heavy loads, and adapt to fast-paced environments. Seeking a stock associate or overnight position where I can contribute to efficient operations.
Overview
14
14
years of professional experience
Work History
Moving Specialist
Staxz Moving & Storage Corp
10.2019 - Current
Coordinated pick-ups and deliveries with clients.
Labeled packages and boxes to keep track of client items.
Loaded and unloaded company trucks with tools, equipment, and furniture.
Followed customer instructions about placement of items and special considerations for handling.
Braced, padded, and supported items in packages to prevent shifting and damages.
Planned safe and practical routes based on traffic patterns, weather conditions, and company policies.
Protected company inventory by maintaining and organizing storage areas.
Moved furniture and boxes using utility dolly and truck ramp.
Maintained clean, orderly work environment free of hazards.
Shipping Supervisor
Venus ET Fleur
05.2018 - 09.2019
Oversaw daily shipping operations, ensuring timely and accurate order fulfillment.
Supervised a team of warehouse associates, assigning tasks and monitoring performance.
Coordinated with carriers and logistics partners to schedule shipments and track deliveries.
Managed inventory levels, ensuring proper stock rotation and minimizing discrepancies.
Operated warehouse equipment such as forklifts and pallet jacks to move and load shipments.
Implemented safety protocols and ensured compliances with warehouse regulations.
Trained new employees on warehouse procedures, inventory systems, and safety guidelines.
Resolved shipping delays, damaged goods, and customer inquiries to maintain service quality.
Client Support Specialist
General Trading Co.
04.2016 - 05.2018
Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
Streamlined internal communication between support and development teams, leading to quicker resolution of technical issues.
Answering inbound calls, chats, and emails to facilitate customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
Combat Solider
Cavalry Scout U.S. ARMY
02.2011 - 02.2016
Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Collect data to classify routes, tunnels, and bridges.
Coached and mentored new recruits for motivated, high-performing teams and special physical training.