Summary
Overview
Work History
Education
Skills
Timeline
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Christian Alsina

Avondale,Arizona

Summary

Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and improving customer satisfaction through effective problem-solving and strategic planning. Skilled in money handling and staff development, fostering a collaborative and positive work environment.

Overview

4
4
years of professional experience

Work History

Assistant Manager/shift Leader

McDonald's Restaurant
05.2021 - 07.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Overnight Stocker and Receiver

Walmart
05.2023 - 2024
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
  • Collaborated with team members to complete large-scale restocking projects within tight deadlines.
  • Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
  • Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.

Education

Sunrise Mountain High
Peoria, AZ

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff supervision
  • Staff training and development
  • Workload management
  • Conflict resolution
  • Operations management
  • Staff development
  • Strategic planning
  • Multitasking and organization
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication

Timeline

Overnight Stocker and Receiver

Walmart
05.2023 - 2024

Assistant Manager/shift Leader

McDonald's Restaurant
05.2021 - 07.2025

Sunrise Mountain High

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Christian Alsina