Christian Alvarado
North Bergen,NJ
Summary
Fortunate enough to have gain many opportunities in working different type of fields, and with all these opportunities I was able to grow and help others.
Overview
12
12
years of professional experience
Work History
Budtender
Ayr Wellness
02.2023 - Current
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Inside Sales
WildcoPES
07.2018 - 07.2022
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Created and updated customer accounts with relevant information.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Applied mathematical skills to calculating amounts, negotiating prices.
- Would work with different vendors for customers to either get certain products to them, as well I would work with them to get customer warranties/cores processed.
- Assisted with managing our warehouse products
- Processed products for shipping, and learned to use UPS Shipping app.
Mold Remediation Technician
NJ Water & Mold LLC
09.2016 - 03.2018
- Followed start-up, production and cleaning protocols, as well as completed required logs and documentation.
- Remove damage walls from customer's homes.
- Completed tasks by deadlines to keep production moving, and customers satisfied.
- Worked flexible hours; night, weekend, and holiday shifts.
Infantryman (11B)
National Guard Of The United States
09.2012 - 06.2016
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Led fire teams during battle drills and training exercises.
- Trained in use of tear gas, passive ordnance and explosives.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
Sales Associate
Toys"R"Us
10.2011 - 02.2012
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Cash Register.
- Solved customer challenges by offering relevant products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Associate of Arts - Radiologist
Hudson County Community College
Jersey City, NJ05.2018
Skills
- Cross-Selling and Upselling
- Disciplinary Procedures
- Data Entry
- Daily Workflows
- Pipeline Development
- Customer Buying Habits
- Phone and Email Etiquette
- Payment Processing
- Creative Solutions
- Customer Service and Assistance
- Prospect Follow-Up
Timeline
Budtender
Ayr Wellness
02.2023 - Current
Inside Sales
WildcoPES
07.2018 - 07.2022
Mold Remediation Technician
NJ Water & Mold LLC
09.2016 - 03.2018
Infantryman (11B)
National Guard Of The United States
09.2012 - 06.2016
Sales Associate
Toys"R"Us
10.2011 - 02.2012
Associate of Arts - Radiologist
Hudson County Community College