NELLY URUCHIMA
Summary
An accomplished professional with over eight years of experience in the hospitality industry, successfully transitioned into the healthcare sector. Skills were developed at NYU Langone Health's food and nutrition department for three years, refining expertise in patient care and health standards. Abilities were further enhanced as a medical receptionist at Solis Health Urgent Care, focusing on patient communication and health and safety compliance. Now a radiologic technologist, known for meticulous attention to detail, extensive experience, and dedication to excellence in every healthcare role undertaken.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Worker
NYU Langone Health Hospital
01.2021 - Current
- Uncovered and addressed critical gaps in food safety practices, implemented systematic hazard assessments and training that fortified regulatory compliance, and achieved a zero-violation rating during health inspections
- Successfully trained and mentored new team members, resulting in improved efficiency and a cohesive work environment
- Successfully resolved customer complaints and issues, ensuring a positive dining experience
Medical Receptionist
Sollis Health Urgent Care
01.2018 - 01.2019
- Maintained accurate and up-to-date patient records, ensuring compliance with HIPAA regulations and safeguarding patient confidentiality
- Received commendation from patients for providing exceptional customer service, resulting in a 95% patient satisfaction rating
- Successfully resolved patient complaints and concerns, demonstrating strong problem-solving and conflict resolution skills
Cook
Cathedral Restaurant
01.2016 - 01.2018
- Successfully catered large-scale events, serving up to 500 guests, while maintaining high-quality food and timely service
- Consistently maintained a clean and organized kitchen, resulting in a perfect health inspection score for three consecutive years
Cook
Maialino
01.2016 - 01.2018
- Identified the need to enhance staff capabilities, led comprehensive training programs for new employees, and increased overall operational efficiency by 25%
- Addressed team proficiency gaps by designing and delivering a mentorship scheme for new hires, leading to a 30% reduction in onboarding time
- Pioneered an innovative training initiative that improved new hire performance, resulting in a 20% boost in workplace productivity within the first quarter
Education
ASSOCIATES - RADIOLOGIC SCIENCE
John Patrick University
South Bend, IN09.2024
PASTRY AND BAKING ARTS -
Institute of Culinary Education
New York, NY09.2016
Skills
- Critical Thinking
- Reliability
- High Energy and Proactivity
- Meticulous Attention to Detail
- Rapid Learning
- Collaborative Teamwork
- Effective Organizational Skills
- X-Ray Proficient
- Radiation Safety Protocols
- Compassionate and Patient Care
Certification
- REGISTERED RADIOLOGIC TECHNOLOGIST, American Registry of Radiologic Technologists, 11/01/24
- PASTRY AND BAKING ARTS, Institute of Culinary Education, 09/01/16
Clinical Rotation
- NYU Langone Health Orthopedic Hospital, 01/01/24 - 04/30/24
- NYU Tisch Hospital, 05/01/24 - 09/30/24
Timeline
Food Service Worker
NYU Langone Health Hospital
01.2021 - Current
Medical Receptionist
Sollis Health Urgent Care
01.2018 - 01.2019
Cook
Cathedral Restaurant
01.2016 - 01.2018
Cook
Maialino
01.2016 - 01.2018
PASTRY AND BAKING ARTS -
Institute of Culinary Education
ASSOCIATES - RADIOLOGIC SCIENCE
John Patrick University
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