Christian Arriaga
Indio,CA
Summary
Adept at multitasking and guest engagement, I enhanced service delivery and efficiency at Joy Asian Cuisine by pre-mixing cocktail bases and fostering warm customer relationships. My strong work ethic and exceptional customer service skills contributed to a noticeable improvement in guest experiences, demonstrating my ability to meet and exceed employer expectations. Motivated Joy Asian Cuisine with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Server,Busser,Expo,Barback
Joy Asian Cuisine
2021.09 - 2024.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Arranged tables and chairs for special occasions and events.
- Processed payments for orders and provided customers with change.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored dining room and bar areas for signs of overcrowding.
- Assisted with bussing tables and cleaning up spills.
- Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
- Assisted bartenders in creating complex cocktails, speeding up service delivery during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Ralphs Grocery Store
2020.04 - 2021.08
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Server
IHOP
2018.08 - 2020.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Indio High School
Indio, CA07.2019
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Cleanliness standards
Menu Memorization
Food Running
Supply Restocking
Table Bussing
Relationship Management
Beverage Preparation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server,Busser,Expo,Barback
Joy Asian Cuisine
2021.09 - 2024.09
Cashier
Ralphs Grocery Store
2020.04 - 2021.08
Server
IHOP
2018.08 - 2020.03
High School Diploma -
Indio High School
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