Christian Ashmore
Johnson City,TN
Summary
United States Navy Veteran with strong leadership skills and a commitment to enhancing customer satisfaction. Proven track record of exceeding revenue targets and managing operations efficiently under pressure, all while pursuing further education to bolster existing expertise.
Overview
9
9
years of professional experience
Work History
Sales Agent
Prospect Promotions
New Port Richey, United States
01.2024 - Current
- Exceeded revenue targets while resolving customer concerns to enhance overall satisfaction.
- Achieved over 85% customer satisfaction rate, contributing to efficient service and increased monthly sales.
- Improved customer retention and satisfaction through strategic use of CRM and proactive prospecting via Sales Rabbit app and door-to-door communications.
Air Traffic Control Specialist
United States Navy
Coronado, United States
01.2020 - 01.2022
- Provided pilots with detailed instructions for safe landings and takeoffs, managing up to 200 flights daily.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Communicated clear instructions to pilots, ensuring precise understanding for safe operations.
- Delivered timely weather updates to pilots, facilitating informed decisions on aircraft diversions.
- Served in active duty roles within military, focusing on operational responsibilities
Customer Service Waiter / Cashier
San’s Pizzeria
Oldsmar, United States
01.2017 - 01.2018
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Addressed customer concerns and clarified store policies to enhance customer experience.
- Delivered friendly service and assistance to clients, fostering customer loyalty and satisfaction.
- Reconciled cash drawer at shift start and end, ensuring accuracy and resolving discrepancies.
- Organized and labeled products to enhance store presentation.
Education
Some College (No Degree) - Digital Media
East Tennessee State University
Johnson City, TN12-2029
High School -
East Lake High School
Tarpon Springs, FL01-2019
Skills
- Effective communication
- Safety protocols
- Training facilitation
- Operational efficiency
- Time management
- Performance reviews
- Facility operations
- Compliance regulations
- Professional development
- Navy training compliance
- Sales Techniques
Professional Overview
United States Navy Veteran seeking leadership and customer service positions in your organization, while attending East Tennessee State University to build on existing skillsets necessary for a long-term career.
Timeline
Sales Agent
Prospect Promotions
01.2024 - Current
Air Traffic Control Specialist
United States Navy
01.2020 - 01.2022
Customer Service Waiter / Cashier
San’s Pizzeria
01.2017 - 01.2018
Some College (No Degree) - Digital Media
East Tennessee State University
High School -
East Lake High School