Christian Ayala
Lehigh Acres,FL
Summary
- Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
- Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Axis Global
AT&T Residential Representative
01.2024 - Current
- Increased residential sales by implementing targeted marketing strategies and engaging with potential clients.
- Developed strong relationships with clients for repeat business, providing exceptional customer service and support.
- Collaborated with team members to achieve collective sales targets, fostering a positive work environment.
- Negotiated favorable contract terms for clients, ensuring their satisfaction and loyalty.
- Delivered informative product presentations to potential clients, highlighting relevant features and benefits.
Server Assistant
Ruth Chris Steakhouse
11.2022 - 01.2024
- Greeted customers warmly to provide exceptional customer service.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Busser
Cheesecake Factory Restaurant
09.2023 - 11.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Deliveries Associate
Home Depot
02.2022 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Deliveries
Bite Squad
04.2020 - 12.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Tracked delivery status and updated customers for expected delivery time.
Education
Associate of Science - Computer Programming And Analysis Honors
Florida SouthWestern State College
Fort Myers, FL05.2023
Associate of Science - Computer Programming Specialist
Florida SouthWestern State College
Fort Myers, FL05.2023
Skills
- Bilingual
- Attention to Detail
- Customer Satisfaction
- Strong Working Relationships
- Database Management
- Teamwork and Collaboration
- Logistics Knowledge
- Customer Service
- Flexibility
- Work Ethic
- Knowledge of computer systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Axis Global
AT&T Residential Representative
01.2024 - Current
Busser
Cheesecake Factory Restaurant
09.2023 - 11.2023
Server Assistant
Ruth Chris Steakhouse
11.2022 - 01.2024
Deliveries Associate
Home Depot
02.2022 - 08.2023
Deliveries
Bite Squad
04.2020 - 12.2021
Associate of Science - Computer Programming And Analysis Honors
Florida SouthWestern State College
Associate of Science - Computer Programming Specialist
Florida SouthWestern State College
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