Christian Ayala
Cabazon,CA
Summary
Dedicated Security Supervisor with managerial skills adept in security monitoring procedures, including surveillance equipment expertise such as monitoring & reviewing CCTV footage . Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations & multitasking in difficult environments while still being able to maintain a customer service level of attitude towards personnel and customers. Hardworking and motivated leadership. Solid history, balancing team performance, customer-client service targets and business objective's.
Overview
4
4
years of professional experience
Work History
Security Supervisor/Account Manager
Allied Universal
Beaumont, CA
01.2020 - Current
- Security Account Manager (salaried position) title held Feb, 2023 - March 2024
- Held the responsibility of Hiring my own staff as well making the determination to move on with termination through HR.
- Completed CPR/AED training
- Experience with completing foot patrols, monitoring security risks & or related safety risks
- Experience dealing with difficult people/situations while still offering customer service & maintaining a level of sound judgement and decision making
- Managed payroll for temporary, hourly, and salaried employees.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Calculated overtime, vacation sick hours and other categories of time.
- Managed schedules of team personnel to keep all shifts properly staffed and have zero dark posts. (understaffed post)
- Identified and corrected performance and personnel issues to reduce impact to business operations by either offering re-training or disciplinary action.
- Resolved customer-client complaints and adjusted policies to meet changing needs.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education
Exposed Fire Arms Permit
Private Security Training Center
San Bernardino 06-2024
CPR/AED Certification
Beverly Hills CPR
Beverly Hills, CA04-2023
High School Diploma -
Banning High School
Banning, CA05.2018
Security Guard License
BSIS
Skills
- individual Operational effectiveness
- Staffing and scheduling
- Security team leadership
- Skilled in conflict resolution
- CCTV experience
- Security screening
- Certified Security Supervisor
- Training management
- Computer skills such as Microsoft Office Excel, Word Etc
- Report writing & note taking, Daily Activity reports
- CPR and Child CPR Training
- AED certified
- Firearms Training
- Alarm monitoring
Timeline
Security Supervisor/Account Manager
Allied Universal
01.2020 - Current
Exposed Fire Arms Permit
Private Security Training Center
CPR/AED Certification
Beverly Hills CPR
High School Diploma -
Banning High School
Security Guard License
BSIS